I currently have a counter system that I would like to replace. Will you be able to import data from it into your Point-of-Rental™ system?
Most likely. We currently have the ability to
electronically import customers, inventory and in some cases more information from Solutions by Computer (SBC) Counter Pro® and Enfinity®, Computer Ease Windows and Unix versions, Alert Easy Pro, Data Rental, UAS, JK Data Express, Marketline Data Rental, and QuickBooks POS. We also have Microsoft Excel Templates to allow easy entry of customers and items. If your current system has an export feature, you can submit comma delimited text files. If all else fails, you can ship us print-outs and we will manually enter data.
If I have my own hardware, can I just purchase Point-of-Rental™ software?
Yes. If you already have a server running the Windows® 2003/2008 Server (Standard Edition) operating system, our multi-user version of
Point-of-Rental™ software can generally be installed onto it. If you think your server may have insufficient resources, please call and discuss your situation with our IT department at 800-944-7368. The multi-user version can use any PC running Windows® Vista, XP, 2000 or 98 for terminals. We also have a single-user version that runs on Vista or Windows® XP.
What kind of support service do you provide?
We offer live toll free telephone support and if you have high-speed Internet we can remotely connect to your system to assist you directly. All systems come with a 90 day subscription to our software support services. After that, a
monthly or discounted annual support option is available or you can choose per-call support. Customers subscribing to our support services receive software updates at no additional charge. These are issued at least yearly and always introduce new features. Per-call customers have the option of separately purchasing
Point-of-Rental™ System software updates.
What are my training options?
Training dates will be finalized
only after your customers and inventory
have been entered into your system. This
is so that you and your employees can be
trained using customers and inventory
you are most familiar with… your own!
For smaller single location stores,
training is generally scheduled for two
days. For large, multi-location
operations training plan on two to three
days per location. Training can be at
our facilities near the Dallas – Fort
Worth (TX) International airport (DFW)
or, optionally, at your location.
How scalable is your
Point-of-Rental™ system? How many stores and terminals
can you support?
Our rental software system is capable of
growing to virtually unlimited scale. We
have many customers with 3 to 12
locations using 25 to 75 terminals. But,
that is nowhere near the limit. Using a
Load Balanced Server Cluster with
sufficient WAN bandwidth, over 5,000
simultaneous users could access the
system at up to 999 locations.
What type of peripherals such
as scanners, printers, etc. do you
support?
We print to almost any Windows®
capable printer. Other peripherals we
interface to include OCR Driver’s
license scanners that simultaneously
read and image driver license
information, magnetic stripe readers for
credit cards, bar code readers,
signature capture devices and wireless
laptops via the Internet.
Do you have a list of stores
using Point-of-Rental™ Systems
in my area?
Most likely, yes. We have systems in
46 US states, Canada, four other North
American countries and South Africa. To
request this list and a literature
packet, please call us at 800-944-7368
or fill in the form on this site on the
Literature/Brochures page.
How long does it take to
implement?
Once we’ve received your order
and your database of Customers and
Inventory is built, typically you can be
training then crossing over from either
another rental management system or from
handwriting contracts within two to
three weeks.
We use the Point-of-Rental system in four
stores and we would highly recommend it
to anyone... We have looked at, and used,
a lot of systems.... It is not even close....
We are a very happy customer of Point-of-Rental.
It has done wonders for our business, from helping
us cut expenses, lower our shrink to increasing our
revenues and profit. I can attribute over $100,000 in
new business since we installed it just on the web portal
portion of the software alone, not to mention all of the
other indirect increases it has had in other areas of our business...
Your company is phenomenal and it is service and thoughtfulness
like that that truly separates POR from anyone else in the business...
Thank you for being the most proactive, responsive, cutting edge,
non-geeky and can speak so I can understand software company that I have ever dealt with. I will continue
to sing your praises to anyone who has not purchased the ONLY
rental software that should be chosen...
We're enjoying your program! Have trained new employees, starting
time clock this week. Have found all are happy we made the change...
Your staff and support are great...
