In 2011, Wayne became Point of Rental’s CEO when the founders retired. Armed with a vision for the future of Point of Rental and several long-time Pointers, we started growing the Point of Rental family. By the end of 2018, we’d grown from one product to five and from 20 employees to 200+ as we work to provide the best possible rental software experience for each person using Point of Rental.
A decade later, a young Wayne Harris, who had grown up in the Point of Rental family by way of his parents’ rental store (Point of Rental customer #13!), put his MIT knowledge to good use and became the company’s head developer. Initially run out of the rental store, Point of Rental grew to the point it became its own company and moved to its own office nearby, staying within the DFW metroplex.
EPIC isn’t just a convenient acronym to help us remember our core values of Empowering, Principled, Innovative, and Caring. It’s what we expect Pointers to be. That’s why you’re not going to find mediocre Pointers – when you connect with our team, we’re going to do our best to ensure your Point of Rental experience is great.
And we do that by making sure our workplace at Point of Rental is engaging and empowering. Sometimes we’re engaged in fun interoffice activities like table tennis or H-O-R-S-E, book clubs or gaming groups. Sometimes we’re collaborating on solving a new workplace problem. Whatever we’re working on, we’re lifting one another up and helping each other become the best we can be.
There’s no way to tell our story without including our customers, the Point of Rental family. When we started making software in 1983, one hire store had a huge impact on what our software and our company looked like: Our own. As we’ve grown, each of our customers has had an impact on us. They’ve suggested software improvements. They help our support team gain even more insight into the software as we see how people around the world use it. They offer encouragement and support.
Frankly, we wouldn’t be where we are without the people who use our software, so we take our relationship with our customers seriously. We’ve streamlined some processes as we’ve grown, adding uInnovate to manage feedback and see which suggestions resonate most with users. We host an annual International Conference, welcoming 200+ people to Fort Worth to maximise the value of their software, network with hire experts from throughout the world, and meet our team face-to-face.
With the worldwide Point of Rental family driving us, we provide industry-leading hire and inventory management software that earns awards year after year.
Like we said, we’re here to improve lives. Whether you’re a go-getter (with some hire experience, preferably) looking for a place where you can help others while improving your skills, or you’re leading a hire company and want to work with people who care about your business almost as much as you do…we’d love to talk to you.