Online Booking for the Equipment Rental Industry
RentItOnline has joined Point of Rental.
Soon, Point of Rental users will have its eCommerce benefits integrated into their software, creating a better CX for their customers.
If you’re creating a paperless, customer-centric experience for your rental business, the eCommerce features from RentItOnline (working with Point of Rental’s robust software) will get you there. Learn more about the acquisition here.
Features Rental Customers Want
Self-Help Rental Solutions
Customers can place orders and manage deliveries and collections, allocate machines to sites or jobs, schedule off-hires 24+ hours in advance, and calculate their rental costs by team or job.
Track Machine Conditions
Customers can attach machine photos when they rent it, report breakdowns, and attach relevant pictures on a breakdown or at the end of the rental to assess damage caused during the rental.
Job Pricing and Cost Analysis
Payment and Feedback Handling
We track account customers’ credit ratings and allow for rentals to be charged to accounts or credit cards. After rentals, customers can rate their satisfaction with the rental directly to your team.
Features Rental Businesses Need
Distribute your own branded app to your customers, with customer-specific pricing on rental rates and transport to reflect any service-level agreements you may have with them.
Empower your customers to take care of the first steps of a rental – requesting quotations and placing orders. You can handle both account and cash customers.
Request & Review Feedback
Looking to add eCommerce to your rental business?
Try a demo!