Former Hilton director Kristy Myrick is Point of Rental's new Global Director of Customer Care.

Point of Rental Adds Myrick as Global Director of Customer Care

Kristy Myrick, the former Senior Director of Guest Assistance and Customer Care at Hilton, has joined Point of Rental Software as the company’s new Global Director of Customer Care. She will oversee in-house support teams in the U.S., U.K., and Australia.

Myrick joined the Point of Rental team on Oct. 1 after nearly 24 years with Hilton, where she was responsible for all service teams supporting the Hilton Honors program. Having hit 5,000 customers before adding nearly 2,000 PartyCAD users earlier this year, Point of Rental knew it needed to scale its in-house customer support successfully.

“We’ve built our reputation on caring about our customers and their success,” said Point of Rental CEO Wayne Harris. “Kristy has made a career of managing a worldwide team, ensuring customers have great experiences. We look forward to seeing her work with our support staff to ensure all of our customers leave each interaction with a smile on their face.”

“Point of Rental appealed to me because it seemed like a fun group of people and a dynamic company,” said Myrick. “I’m looking forward to helping scale our customer service and connecting with our customers as we grow.”

Point of Rental is always looking for talented people to join its worldwide team. See what opportunities are available at

About Point of Rental Software

Point of Rental provides rental and inventory management software solutions that connect people from every rental vertical and job role, empowering them with the tools they need to streamline operations and grow strategically. For more than 35 years, Point of Rental has led industry innovation, earning dozens of innovation and service awards for rental software. As a four-time Inc. 5000 fastest growing company, the company serves customers in 80 different countries from offices in Dallas, London, Melbourne and Johannesburg. Fill out the form below to find out how a team with 600+ years of on-site rental experience can get you where you want to be.

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