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Welcome New Support Pointers

Point of Rental Adds Customer Service Experts

Fort Worth, Texas — Point of Rental is adding a pair of guides to help users maximize their rental software experience.

“We’re focused on customer happiness, not just satisfaction,” said Point of Rental CEO Wayne Harris. “Whether people are figuring out which product will help them achieve their goals or they’re already using Point of Rental and they need an expert, Kim and Michael will help ensure they’re getting the information they need.”

Kim Hamilton joins Point of Rental after 11 years of providing support for another rental software company. Her career started in the event rental industry, working in event rental throughout the New England area before switching to the software support world in 2009. She’ll be solving user issues with Point of Rental’s support team as a Tier II Support Specialist.

Point of Rental’s Australian office also has a new face. Michael Pavlov is the Australian office’s first Sales Development Representative; he’ll help determine the best solutions for potential clients. Born in Australia, he grew up in the U.S. before returning to Australia for university, where he graduated with business and marketing degrees. He speaks English and Russian.

Point of Rental continues to hire knowledgeable rental experts as it strives to deliver the best possible rental software experience. If you’re interested in becoming a Pointer, apply at

About Point of Rental Software

Point of Rental provides rental and inventory management software solutions that connect people from every rental vertical and job role, empowering them with the tools they need to streamline operations and grow strategically. For more than 35 years, Point of Rental has led industry innovation, earning dozens of innovation and service awards for rental software. As a four-time Inc. 5000 fastest growing company, the company serves customers in 80 different countries from offices in Dallas, London, Melbourne and Johannesburg. Fill out the form below to find out how a team with 600+ years of on-site rental experience can get you where you want to be.

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