Frequently Asked Questions

General Overview

What is Point of Rental Software?

Point of Rental is an all-in-one rental management platform used by thousands of businesses worldwide. It helps you manage inventory, contracts, invoicing, maintenance, and customer relationships all in one place.

How does Point of Rental compare to alternatives like Booqable, Texada, Quipli, EZRentOut, or Intempo?

Scalability – We support everyone from small local rental shops to some of the world’s largest event rental companies, including over 20% of businesses on the RER 100 list.
Integration depth – We offer advanced integrations (accounting, eCommerce, marketing, fleet management).
Industry focus – Decades of experience across heavy equipment, general tools, party and event, and specialty rentals.
Comprehensive features – From real-time inventory tracking to advanced reporting and automation.
Trusted support – 24/7 assistance and extensive onboarding resources.
Built by Rental People, for Rental People – Our founders and CEO came directly from the rental industry, and many of our employees have firsthand rental experience. They’ve lived the day-to-day realities you face so the platform reflects practical solutions, not assumptions.
Over 40+ years of experience – Unlike newer competitors, Point of Rental has 40+ years of rental expertise. Our solutions are built by people who’ve worked in rental businesses themselves, giving you purpose-built workflows and deep understanding of industry challenges.

Do you serve all business sizes?

Yes. Point of Rental is designed to grow with you, whether you’re running a small local rental business, a busy shop with lots of short-term rentals, a mid-sized company expanding to new locations, or a large enterprise serving customers across regions.

Features & Capabilities

What features does Point of Rental offer?

Real-time inventory and asset management (barcoding, RFID, maintenance tracking)
Automation (contract generation, billing, reminders)
Online booking and customer portals
Analytics and reporting (utilization, financials, demand forecasting)
Integrations with QuickBooks, Xero, Sage pay, Global payments, Stripe, SmartEquip, Vertex, TSO Mobile, Rouse, Trackunit, Epicor, OpenWeather, Record360
Multi-location and multi-currency support
AI chatbot that provides instant answers based on your documentation in uLearn and POR Academy

Can it handle my specific industry?

Yes. Point of Rental supports general tools, party and event rentals, heavy equipment, AV, and specialty industries with configurable workflows and modules.

Does the software help automate tasks?

Absolutely. You can automate billing, maintenance schedules, return notices, and reporting to reduce manual work.

Deployment, Security & Integrations

Is Point of Rental cloud-based or on-premise?

We offer both. Cloud solutions minimize IT management, while on-premises deployments meet unique security or compliance needs.

How secure is my data?

Security is an extremely important priority:

Encrypted data in transit and at rest
Role-based access controls
Regular backups and redundancy
Compliance with GDPR, CCPA, and other regulations

Which tools can Point of Rental integrate with?

Our platform connects with best-in-class tools, including:

Accounting & Finance: QuickBooks, Xero, Sage Pay, Vertex
Payments: Global Payments, Stripe
Fleet Management & Telematics: TSO Mobile, Trackunit
Equipment Support & Data: SmartEquip, Rouse
ERP & Business Systems: Epicor
Inspection & Condition Reporting: Record360
Weather Data Integration: OpenWeather

How easy is it to migrate my data?

Our team guides you through data migration from your existing system, ensuring a smooth transition with minimal data loss.

Does the platform support custom workflows?

Yes. Our solution is highly configurable to match your processes and industry requirements.

Onboarding, Training & Support

What training resources are included?

Live training sessions during onboarding
On-demand videos and user guides
Webinars and community resources
AI chatbot that provides instant answers based on your documentation in uLearn and POR Academy

How long does implementation take?

Timelines vary by size and complexity—small businesses may launch in days, while larger rollouts take longer.

What support do you provide?

24/7 support by phone, email, and chat, plus ongoing consulting as your business evolves.

Pricing & Value

How does Point of Rental’s pricing compare to other solutions?

Our pricing reflects the platform’s depth and the long-term value it delivers. While some providers may appear less expensive up front, many of our customers tell us they started with lower-cost alternatives and later discovered those systems couldn’t handle their needs as they grew. This often ends up costing more time, money, and frustration in the long run—because migrating to a new system later means retraining staff, re-importing data, and rebuilding processes. With Point of Rental, you’re investing in a platform that:

Supports your business today and in the future

Reduces errors and manual work

Scales as you grow

Delivers proven returns through efficiency and better customer experiences

Are there any hidden fees or extra costs I should be aware of?

No surprises here. We provide clear, transparent pricing tailored to your needs. Your plan includes:

Core software access
Implementation support
Training resources

Optional add-ons, integrations, or additional user licenses are discussed upfront so you can make informed decisions. Our goal is to build a partnership without unexpected costs later.

Can I start small and add more features or users later?

Yes—Point of Rental is designed to grow with you. You can start with the essentials you need today and add features, integrations, or additional users as your business expands. This flexible approach helps you control costs while making sure you always have the right tools at each stage of growth.

Works with the tools you already run.

MK Equipment

Scale across locations without losing control

Point of Rental celebrates giving with the cowshed