More than Industry-Leading Software.
We believe that the rental industry, more than most, relies on personal interaction. And you deserve that same level of service! Our global software support team is full of agents with more rental experience than any other rental software company.
Two core tenets guide our team to provide the best service available:
Fully documenting cases.
When you have an issue, we document the full issue and each of the steps taken to resolve it. While most issues are solved on-the-spot, if we need to contact other departments, the case is documented to provide insight every step of the way.
Communicating with you.
You also want to know that the people helping you are taking steps to solve the problem. Our team doesn’t just wait for a resolution; we’re in contact with you to let you know what’s happening and when your issue may be resolved.
The Stats:
65% of Calls Resolved
INSTANTLY
Customer Satisfaction Rate
Net Promoter Score
What Do Our Customers Say?
Of course we think we’re wonderful; every company does. We’ve provided rental management solutions for 35+ years to thousands of companies. Here’s what they have to say!
Let’s Connect
Looking for a software team that cares about you and your business?
Contact us today!
Contact us today!