Press Releases

Internal and External Work Order Functionality Accelerates Speed to Next Rental FORT WORTH, Texas — Any rental business using work orders to manage its maintenance processes can now do so easily, securely, and remotely with Work Orders for Point of Rental One. “The Work Orders workflow will help get your rented items operational again more quickly. It makes it easier to diagnose and document problems in the field, so you can order parts and other materials sooner,” said product manager John Wooten. “Not only will it work for those internal items, but it also handles external work orders, so you

New Workflows Provide Better User Experience, More Rentals, Fewer Abandoned Carts FORT WORTH, Texas — Point of Rental’s cloud-based Essentials software has overhauled how online rentals work for its users. The updates prioritize user experience, making the online rental process as easy as possible for customers. “As ecommerce evolves, so do we,” said Essentials’ Product Owner John Wooten. “The new process aligns with standard ecommerce processes for retail businesses, making it easier for consumers to rent from our users.” The update allows for full searchability of a rental business’s entire catalog, as well as the ability to easily compare products

New Solution Empowers Hire Consumers With Digital Information Access READING, England — Point of Rental’s new QuikLink feature in Syrinx 365 provides an easy-to-use, always-available method for consumers to access and share hire documentation, generate off-hire requests, and report breakdowns. This reduces the reliance on paper, whilst providing key information and updates to consumers without requiring phone calls or back-and-forth emails. “Consumers expect to get the information they need, quickly,” said Director of Product Operations James Morley. “QuikLink allows people to get the information they need to have a successful hire transaction, all at once.” When businesses send contract-related emails

Point of Rental’s New Mobile Feature Set to Replace Ubiquitous Tags FORT WORTH, Texas — Point of Rental is introducing Ready Tag, a digital, easy-to-see mobile software solution that will ensure everyone within a rental store knows whether or not an item is ready to rent. Ready Tag will be a feature of Point of Rental One, Point of Rental’s mobile app. Ready Tag automatically builds a queue of items requiring a post-rental inspection. From this list, staff can search and select the item they are servicing, inspect it using a built-in checklist, and document its condition. Once the item