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Software Features

Point of Rental’s eSign Adds Initials

FORT WORTH, Texas — Point of Rental’s eSign product has added not only the ability to accept initials, but to require them at any point in any document. “I think that this is going to be a highly-anticipated and highly-used feature,” said Essentials Director of Software Development Robert Flach. “Users can designate a string of text that they want to receive initials next to and take an unlimited number of initials on a document.” eSign is Point of Rental’s standalone electronic signature product, capable of collecting electronic signatures remotely and regardless of what type of rental software a business uses.

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Customer Satisfaction graphic depicting a support agent at a desk with ratings scores
Company News

Point of Rental’s Support Initiatives Enhance Customer Satisfaction

FORT WORTH, Texas — Over the past couple of months, Point of Rental has invested considerably in their customer service, resulting in significant increases in customer satisfaction. “Customer service has always been important to us, but we realized that – especially with the additional challenges the last year has provided – we could do more,” said Point of Rental CEO Wayne Harris. “The new Pointers have been great and we’re seeing some immediate impacts.” New VP of Global Customer Experience Darrin Smith, who helped guide the recent changes upon joining Point of Rental in April, credited leadership in the company’s

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Company News

Jim Field Joins Point of Rental

READING, England — Point of Rental has hired Jim Field as its new Business Development Manager. “Jim’s wealth of experience makes him a unique voice in the hire industry,” said Point of Rental CEO Wayne Harris. “Paired with his software knowledge, he’ll be able to show new audiences that Point of Rental is more than just great hire software and service.” JIm will be heading up a small group aimed at touting Point of Rental’s abilities to handle businesses in the construction sector. “It’s really about making people realise that we have a solution to a problem or situation that

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Khaoula Midani is joining Point of Rental's team in Germany.
Company News

Point of Rental’s German Team Grows

GOSLAR, Germany — Point of Rental is adding Khaoula Midani as the company’s new strategic business development manager, supporting clients in Germany and throughout Europe and the Middle East. “As more leaders trust Point of Rental with their rental businesses, we’re scaling to support them,” said Point of Rental CEO Wayne Harris. “Khaoula has demonstrated the ability to understand what businesses are looking for and to guide them to successful outcomes. We look forward to seeing her help people improve their processes with Point of Rental.” Midani has worked in the SaaS and business consulting industries for nearly a decade,

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Hire Industry Excellence Award HIRE21 logo, graphic
Company News

Point of Rental Wins HRIA Hire Industry Excellence Award

MELBOURNE, Australia — At HIRE21 last week, the Hire and Rental Industry Association awarded Point of Rental as the Best New Product in General Hire for their Rental eSign & Pay introductions to the industry beyond Point of Rental users. When COVID-19 struck, Point of Rental modified its eSign product to make it usable by any hire business, regardless of which hire software they used to run their business, and made it free for three months to everyone. As feedback came in from businesses requesting the ability to accept electronic payments, the company added that functionality to eSign. “2020 was

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2021 Hire Awards of Excellence Finalist graphic
Company News

Point of Rental Shortlisted For Two HAE Awards

Point of Rental is honoured to announce that they have been named a finalist in both the Hire Industry Supplier of the Year and a Best HAE Member Covid-19 Response categories for the 2021 Hire Awards of Excellence. Independently judged, the Hire Awards of Excellence acknowledge the successes of rental companies and suppliers, along with the incredible individuals who set the standard. Finalists represent the best in class for companies and individuals working in the rental sector. The Supplier of the Year is selected based purely on votes from members of the rental industry as a whole. As a finalist,

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