Point of Rental's Essentials customer uses online store features

Point of Rental Essentials Software Online Store Increases Revenue

 

Point of Rental Software, a leading provider of rental and inventory management software, recently completed a study of the impact online store orders are having on rental business revenues. The company offers three products serving businesses of all sizes and levels of complexity, and while each product offers an online store feature, the study was centered on Point of Rental Essentials which is an award-winning cloud-based product for straightforward rental and inventory needs.

One client interviewed in the study reported that first quarter store earnings were up approximately 30% after implementing the feature. “That is a pretty incredible jump for a first quarter and that’s our slow season,” said Kim Kim, owner of Epic Event Rental in Eden Prairie, Minnesota.

The online store feature allows businesses to provide their customers with 24/7 access to see availability, get quotes and reserve items, while also offering a customer portal, which allows customers access to their accounts, where they can view orders, cancel bookings and make secure online store payments. Not only are stores having an increase of orders coming through due to this feature, but it is also decreasing customer wait time and saving employees time with the ability for users to create an account and enter credit card information for non-refundable deposits.

During a period of Epic Event Rental’s slow season, 77 web orders came through the customer portal where customers had self-served, which would have averaged 12.5 hours as phone orders. Providing a new level of customer satisfaction with quick response times and information at their fingertips, the online store feature also has automated customer notifications that can send default notes, receipts, electronic signature requests, and more.

Further information about Point of Rental Essentials’ online store feature is available on the company resource page in a tutorial video as well as a case study featuring Epic Event Rentals.

Acerca de Point of Rental Software

Point of Rental proporciona soluciones de software de gestión de inventario y de alquiler que conectan a las personas de cada puesto de trabajo y vertical de alquiler, dándoles las herramientas que necesitan para agilizar sus operaciones y crecer estratégicamente. Durante más de 35 años, Point of Rental ha liderado la innovación en la industria, ganando docenas de premios por innovación y servicio en software de alquiler. Como cuatro veces Inc. 5000 de más rápido crecimiento, la compañía atiende a clientes en 80 países diferentes desde sus oficinas en Dallas, Londres, Melbourne y Johannesburgo. Rellene el siguiente formulario para saber cómo un equipo con más de 600 años de experiencia en el alquiler in situ puede llevarle a donde quiere estar.

¿Cómo puede Point of Rental tener un impacto en su negocio?
Averígualo hoy mismo:

Compartir esta entrada