Desde o início do Ponto de Aluguer, temos mantido um alto padrão de qualidade. Os pontos sempre incorporaram os valores em que nos fundámos: Honestidade. Integridade. Ingenuidade. Confiabilidade. Pensamento. Utilidade. Dedicação. Coragem. Quando adicionamos um novo membro da família Point of Rental, garantimos que cada adição reforça quem somos. À medida que nosso crescimento acelera, simplificamos nossos valores pela simplicidade – imagine tentar pronunciar o acrônimo feito pelos nossos valores fundamentais originais! Como equipe, concordamos que os Pontos são EPIC. Nós nos esforçaremos para tornar a sua experiência com a EPIC Point of Rental também.
Nós equipamos nossos colegas de equipe, clientes e comunidades para alcançar seu pleno potencial. Fomentamos a autonomia confiante para resolver problemas e descobrir novas ideias, investindo na educação contínua, promovendo uma atmosfera de questionamento aberto e escuta ativa, e definindo um amplo limite de confiança.
Estamos empenhados em criar um ambiente de autenticidade, honestidade e abertura. Nossas ações demonstram convicção e intenção intencional na forma como interagimos com nossos colegas de equipe, clientes e comunidades.
Somos pioneiros, comprometidos com a inovação constante em tudo o que fazemos para nossa equipe, nossos clientes e nossas comunidades. Nós nos esforçamos incansavelmente para identificar oportunidades e superar desafios futuros para garantir o sucesso.
Nós autenticamente nos preocupamos com nossos colegas de equipe, clientes e comunidades. Ao apoiá-los e orientá-los para que sejam os melhores, nós os capacitamos e incentivamos a servir aos outros com o objetivo de tornar o mundo um lugar melhor.
Não somos os únicos EPIC. Os usuários do Ponto de Aluguel são capacitantes, baseados em princípios, inovadores e cuidadosos também. É por isso que criámos os Prémios EPIC, atribuídos anualmente aos utilizadores de Pontos de Aluguer que fazem grandes coisas para beneficiar as suas equipas, os seus clientes e as suas comunidades (e lembrem-se de nos falar sobre isso). Se você conhece um usuário do Ponto de Aluguel (incluindo você mesmo) assim, fale-nos sobre ele através do formulário!
Fale Conosco
Ground Floor Unit 1
Pennant House, Napier Court
Napier Road, Reading, Berkshire RG1 8BW
Informações Gerais: +44 (0) 118 956 9577
Vendas: +44 118 956 9577
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Pointers are encouraged to pursue continuing education and professional development, which the company reimburses. We provide thorough initial training to customers, and continue to assist and educate throughout our relationship with software users as the software develops. Annual user conferences and user meetings mean there’s always an opportunity to get facetime with Point of Rental leadership and experts.
Whether it’s our cross-departmental teams, infrastructure that affords new hires direct connections with leadership from day one, or even uInnovate, our suggestion management system that connects everyone with ideas from across the globe, we’re all working together to provide the best software and best experience possible. And that goes for customers, Pointers, and anyone we work with.
You won’t hear a lot of “we can’t” here at Point of Rental. We listen earnestly and provide guidance based on our perspective and experience, allowing ideas to find a path to implementation. Our customers and everyone on our team are encouraged to suggest ideas that they think will improve the software, the company, and the world around us.
We’re not going to surprise a customer or a co-worker by making promises we won’t fulfill. It doesn’t happen often, but if we’ve made a mistake, we apologize, rectify the situation, move on and do better.
Because we’re focused on customer success, if you’re having an issue, we’ll tackle it together. We focus on solutions and the steps we need to take to get there – and we won’t let the issue go until you’re on the right path.
Tens of thousands of experts are using our software to run their rental businesses worldwide. With their combined insight, along with 600+ years of experience in-house from our nearly 200 Pointers, we’re able to take the best ideas and turn them into the innovations of the future.
Professional athletes strive to be the best players they can be, but they’re also judged publicly by their championships. It’s no different with rental software companies. Ultimately, what’s important is that we do the best we can to ensure our customers are successful…but while we’re here, we might as well win a little hardware. We’ve earned honors from every major industry vertical for our service and our software innovations.
Our employee-led charitable giving organization heads up the company’s charitable giving opportunities. Created in 2018 to coordinate our individual efforts for maximum impact, we’ve donated thousands of dollars, hundreds of pounds of food, and lots of time to charities and organizations near and dear to our people.
We don’t pass up opportunities to praise our co-workers. Whether someone helped you on a project or did a great job creating something, the praise is shared easily. We also pay attention to our colleagues and reach out when they seem to be in trouble, helping them get back to their EPIC selves.
