RMS
An all-in-one hire management system designed for complex, multi-branch operations, widely used across Europe. It streamlines inventory tracking, contracts, scheduling, servicing, and financials in one platform. Helping plant hire and event hire businesses run more efficiently, improve visibility, and deliver a better customer experience.
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Wow, Daniel Ruiz has been with Point of Rental for a long time! The IT/credit card guru and wizard of ARA Show setup jumps in the wayback machine with Lauren. There we hear about the moment he realized he wouldn’t become a Dallas Cowboy. He gives us his resume tips. And he tells us about the time he shot 11 snakes in the head (not a metaphor for anything, we think).
If you’d like to hear from someone – either a Pointer or someone in the industry – let us know at [email protected].
Table of Contents Rental Policy Decisions Shape Margin, Customer Experience and Operational Stability Should Rental Companies Show Pricing on Their Website? Should Rental Businesses Charge Credit Card Fees? How Strict Should Rental Cancellation Policies Be? Are Damage Waivers Worth It? Should Rental Equipment Be Fully Bookable Online? The Strategic Takeaway
On March 2 at the ARA Show in Orlando, we officially introduced something we believe will reshape how rental businesses make decisions. Meet Rental Intelligence Suite. Built specifically for the rental industry, Rental Intelligence Suite turns complex operational data into clear, confident direction. It combines artificial intelligence and machine learning
It happens in seconds. The phone rings during a delivery. A counter team member is helping a walk-in customer. Another call is on hold. One more goes to voicemail. That missed call could have been a same-day rental. A long-term contract. A new customer. For rental businesses, every unanswered call
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