Turn Data Into Direction
No More Miscounts.
Keep Your Counter Accurate.
Point of Rental unifies inventory, contracts, dispatch, and customer history so nothing walks out the door uncounted and no regular ever feels like a stranger.
Get a DemoThree Ways General Tool Hire Loses Repeat Business.
None of these show up as one lost sale. They show up as a slightly quieter counter, every season, until someone finally asks why.
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A miscounted tool is a lost afternoonWithout real-time counts and scanning, a missing or damaged tool gets discovered at pickup, not at the warehouse, and now the job site is waiting while your counter improvises.
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A regular customer gets treated like a strangerWithout hire history at the counter, nobody remembers the contractor who hires from you every week, so loyalty discounts, dormant accounts, and job-site patterns go unnoticed.
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Deliveries to a dozen job sites turn into guessworkLoad weights, crew schedules, and drive times across scattered job sites push routing past what anyone can track from a clipboard.
Your Count Sheet Lies the Moment a Tool Comes Back Late.
An order changes at the counter, a tool comes back damaged, and by the time anyone updates the paper contract, the warehouse and the counter are working from two different realities.
Point of Rental updates contracts in real time across warehouse, counter, and lot, and RFID or double-blind scanning checks tools in and out without anyone hand-counting.
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Real-time contract changes
Add items, sell missing or damaged tools with a click, and see the update everywhere instantly.
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RFID and double-blind scanning
Speedy, accurate check-in and check-out that does the item sorting for you.
Your Best Customer Looks Like a Stranger Every Time They Walk In.
A contractor who hires from you every week, a homeowner who's gone quiet for six months, a job site you deliver to twice a week, none of it means anything if it's not in front of the counter when they call.
Point of Rental tracks hire and purchase history, flags dormant accounts worth a follow-up call, maps job sites and delivery locations, and manages loyalty discounts automatically.
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Customer history at the counter
See hire preferences and purchase history the moment a customer calls or walks in, no digging required.
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Dormant account alerts
Spot customers who've gone quiet and re-engage them before a competitor does.
A Dozen Job Sites in One Day Isn't a Job for a Clipboard.
Load weights, crew assignments, and a customer who moved their delivery window twice, tracking all of it by memory turns a busy Monday into a scramble.
Point of Rental estimates load weights and plans routes for your delivery and service crews, then shows you every vehicle in real time.
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Load-aware routing
Routes respect weight and space constraints instead of assuming any truck can take any load.
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Real-time vehicle tracking
See vehicles live and keep historical data, so customers get an accurate arrival window instead of a guess.
Customers Shopping for a Tool at 9pm Can't Wait for You to Open.
Checking availability, booking a preconfigured kit, or getting a quote shouldn't require catching your counter staff between calls, especially when your busiest booking hours are outside business hours.
Point of Rental puts your catalog and kits online with real-time availability, so customers can book the moment they decide to.
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24/7 online hires and kits
Customers reserve individual tools or full kits online, or request a quote, against accurate real-time availability.
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Live availability checks
No overbooking and no phone tag, customers see exactly what's available before they commit.
Your Field Team Is Working off Different Information than Your Counter.
An inspection done at the yard, a signature collected on the job site, and a pickup that happens at 11pm, none of it helps if it's not in the same system everyone else is looking at.
Point of Rental puts inspections, eSign, and account access in your team's pocket with POR One, and UnlockIt smart lockers let customers pick up and drop off after hours without staff on-site.
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Mobile inspections and eSign
Perform inspections and capture digital signatures from the field, attached to the tool's history automatically.
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Smart lockers, 24/7
UnlockIt enables self-service hire and after-hours pickups without a staff member standing by.
Every Dot in Your Data Is a Point. Connect Them.
Add the Rental Intelligence Suite and the profitability, maintenance, and utilisation data you already track become direction: an AI-powered analytics layer built to answer the question every general tool hire operation asks eventually, which tools are actually earning their keep.
- AI Insights surface underperforming inventory and rising maintenance costs before they eat into a season's margin.
- Ask in plain language and get immediate answers, no report building, no dashboard hunting.
- Item profitability and ROI tracking show which tools to reorder and which to retire.
- Confident restocking decisions come from knowing which inventory earns its keep and which just takes up warehouse space.
Built for a Counter That Never Stops Turning Over.
General tool hire has needs most hire software treats as an afterthought. Here's how Point of Rental stacks up against the tools most general tool hire operations start with.
"I love this software. Their support team is super friendly, helpful, and readily available whenever we need them."
- 5,000+ hire businesses served
- 80+ countries supported
- 40+ years building hire software
- 98.4% of support calls resolved first call
Questions, Answered.
What features does Point of Rental offer for general tool hires?
Point of Rental automates inventory, contracts, dispatch, and hires in real time, with RFID and barcode scanning, online reservations, mobile inspections, centralised delivery tracking, CRM, and customer intelligence tools built for a counter that sees repeat business every day.
How does real-time contract processing cut down on counting mistakes?
Changes made on a contract update instantly across the warehouse, counter, and lot. RFID and double-blind scanning reduce manual counting, while missing or damaged tools can be sold or adjusted on the fly instead of discovered after the customer leaves.
How does Point of Rental help me build repeat customers?
Customer intelligence tracks hire and purchase history, flags dormant accounts worth a follow-up call, maps job sites and delivery locations, and manages loyalty discount programs, so regulars get recognised instead of treated like a first-time walk-in.
Can Point of Rental help me plan smarter delivery routes?
Yes. Smart dispatch estimates load weights, plans routes for delivery and service crews, and gives you real-time visibility into every vehicle, so job sites and customers both get accurate timing instead of guesswork.
Can customers book tools and kits online any time?
Yes. Customers can reserve individual tools or full kits 24/7 through your integrated website with accurate real-time availability, no phone call required.
What mobile and self-service tools support my field team?
POR One and mobile apps let your team perform inspections, eSign documents, and manage CRM tasks from anywhere, and UnlockIt smart locker technology enables 24/7 self-service pickups and after-hours hires without staff on-site.
Start Performing.
See how Point of Rental keeps a general tool hire business counted, dispatched, and paid for, with your inventory, your regulars, and your questions.
Get a Demo