Digital Transformation of the Rental Industry (and Beyond)
Technology has had (and will continue to have) a huge effect on the rental industry. We’ll discuss how we can adapt workflows, processes, and customer experience management to take advantage of current and emerging technologies.
WS Web Solution: Syrinx
Learn to make the most of Syrinx WS, which gives your customers access to their own portal – this way they can easily see what they have on hire, see documentation, etc. When you know what they have access to, you’ll be able to help them find answers without having to call your office, freeing your team to take care of other important things.
Syrinx: Cross Hires
We’ll show you how to set up Provisional Cross Hire Codes and map these to your suppliers. There are big benefits to your business for exploiting this underutilised function. You’ll also get a sneak peak at the new service reminder feature that has been introduced in the latest release of Syrinx v4.38.2.
Rental eSign & Webpay Basics
Welcome to the basics of eSign + WebPay! We’ll show you how to get the most out of your three months of electronic signatures – how to send them, how to receive them, how to get paid for them, and how to find signed contracts in the system when you’re done.
Maximize Your Phone Opportunities
Odds are, most of your business is coming from phone calls or the internet these days. John Wooten, a 35+ year rental industry vet, teaches you to turn customer questions into rentals.
Driver App & Scheduler: Syrinx
We’ll show you how to maximise your drivers’ efficiency with the Driver App & Scheduler. Includes how to handle driver scheduling and all the features for the road, like checking jobs, taking on-site photos, storing notes, scanning items, etc.
Workshop: Syrinx
When it comes to servicing, inspecting, taking care of off-hire inspections or customer repairs, Workshop helps you keep your engineers organised. We’ll show you how best to use Workshop to speed up your processes.
Tips & Tricks: Syrinx
You’ll learn a lot of shortcuts that will help you navigate through your Syrinx software, saving you time and money when your quotations start pouring in.
Rental eSign
Now that you can use eSign free for the next three months, learn how to use it! Collect signatures from customers on any document you’d like, anywhere they are, simply by emailing it to them. Documents are stored securely and easily searchable for future recordkeeping purposes.
VPN and working from home best practices
We’ll show you the general process for setting up a VPN, allowing your team to access your servers remotely. This information will be useful for Expert, Elite, and Syrinx users. We’ll also add some tips…