Press Releases

Kristy Myrick, the former Senior Director of Guest Assistance and Customer Care at Hilton, has joined Point of Rental Software as the company’s new Global Director of Customer Care. She will oversee in-house support teams in the U.S., U.K., and Australia. Myrick joined the Point of Rental team on Oct. 1 after nearly 24 years with Hilton, where she was responsible for all service teams supporting the Hilton Honors program. Having hit 5,000 customers before adding nearly 2,000 PartyCAD users earlier this year, Point of Rental knew it needed to scale its in-house customer support successfully. “We’ve built our reputation

Sodimac, one of the largest home improvement businesses in Latin America, has chosen to implement Point of Rental’s Rental Essentials software. The company plans to expand use to their 251 stores in the near future, creating a consistent employee and customer brand experience. “We’re excited to partner with a visionary company like Sodimac and help them bring next-generation convenience and processes to their rental counters,” said VP of Cloud Products Evan Fort. Founded in Chile in 1952, Sodimac has added stores in Argentina, Colombia, Peru, Brazil, Uruguay, and Mexico in recent years. The company employs more than 43,000 employees and

Point of Rental Software has acquired PartyCAD, a specialized computer-aided 3D design program for the events industry. On June 28, 2018, Hank Hufnagel, who built the software that became PartyCAD back in the early 1980s, passed away, leaving responsibility for the program up to his son, Pete. By selling to Point of Rental, Pete believes users will get the great overall experience they’re used to, working with another company that’s known for its customer service. “[Hank’s] customers meant a lot to him,” said Pete Hufnagel. “I want to do right by those customers who brought him joy and helped support

Lauren Harris has been named as Point of Rental’s Director of Marketing, making official what’s been known within the company for some time. “I appreciate the opportunity to work with an amazing team to show people who Point of Rental is and what we stand for,” Harris said. “I’m proud of the things we’ve accomplished, but I’m even more excited to be a part of the future of both Point of Rental and the rental industry as a whole.” “The marketing team has been doing a phenomenal job enhancing our position worldwide,” said Point of Rental CEO Wayne Harris. “We’re

Point of Rental Software’s worldwide team has added Josh Nickell as its Director of Global Strategy. The former CEO of Nickell Rental will join the company in May, continuing a 20-year career in the rental industry after selling his company to Sunbelt Rentals. “Joining the team at Point of Rental allows me to combine three of my lifelong passions – technology, rental, and building highly-engaged, scalable teams,” said Nickell. “There is so much opportunity in data analytics and innovative technologies and no company is better positioned to leverage that than Point of Rental. Being a part of the Point of

Point of Rental’s Australasian office has a new leader. Dave Cameron, a 15-year veteran of the software industry, will take the reins in early May, as the company looks to continue its expansion in the region. “Dave has excelled as a Director of Technology and as a Director of Client services for several years,” said Point of Rental CEO Wayne Harris. “His combination of technical knowledge and awesome customer service is not easily found. It is, however, perfect for our commitment to innovation and customer service.” “My aim is to establish Point of Rental as the undisputed technology leader in