Ep. 2 – Ryland Morigeau

Welcome back to the Front PORch! Support Pointer Ryland Morigeau is a former Army “human intelligence collector,” which seems to be the term that you’d rather use in your resume if you were an interrogator. Anyway, he tells us about the best meal he’s ever eaten (29:32). He tells us how he got into Dungeons & Dragons (19:12). And most importantly, Ryland teaches us how to interrogate our way to better customer service (9:05).

If you’d like to hear from someone – either a Pointer or someone in the industry – let us know at [email protected].

 

https://soundcloud.com/user-916449026/ep-2-ryland-morigeau

Share:

More Posts

Hapn logo next to a laptop showing its GPS mapping feature.

Telematics for rental, made simple

You’re in the rental business. Time’s always tight. Telematics and GPS tracking tell you where your gear is, when it moves, and how much it’s getting used. The payoff? Faster turnarounds, cleaner billing, and way fewer losses. Who we are Hapn is the premier telematics and GPS tracking provider for

Isometric view of a laptop with equipment like a scissor lift and mini-excavator posed next to it.

Turning Data Into Decisions: Unlocking Rental Intelligence

The rental industry is incredibly rich in data. Every transaction, every fleet movement, every service ticket, and every customer interaction generates information.   For decades, this information remained siloed, underutilized, or locked away in legacy systems. The result is that many rental businesses still operate reactively, relying on historical reports

Get your tailored demo today

Let’s find a solution for your business!