Syrinx Conference 2026: Join us for two days of training, networking, and product innovation. • 18–19 Nov 2026 Register Now →
Get a Demo
Pricing

Press Releases

Welcome New Support Pointers
Company News

Point of Rental Adds Customer Service Experts

Fort Worth, Texas — Point of Rental is adding a pair of guides to help users maximize their rental software experience. “We’re focused on customer happiness, not just satisfaction,” said Point of Rental CEO Wayne Harris. “Whether people are figuring out which product will help them achieve their goals or they’re already using Point of Rental and they need an expert, Kim and Michael will help ensure they’re getting the information they need.” Kim Hamilton joins Point of Rental after 11 years of providing support for another rental software company. Her career started in the event rental industry, working in

Read More »
eCommerce Site Rental Hosting Acquired by Point of Rental
Company News

Point of Rental Expands eCommerce with Rental Hosting Acquisition

Fort Worth, Texas — Point of Rental has acquired Rental Hosting, a web design/hosting company that builds integrated websites for rental businesses. The acquisition marks another step in the company’s prioritization of eCommerce functionality. It acquired RentItOnline, another eCommerce platform, late in 2020. “As we move eCommerce to the forefront, both as a company and as an industry, this acquisition gives us the resources to do so in innovative, thoughtful ways,” said Point of Rental CEO Wayne Harris. “This will bring our teams closer together for collaboration earlier in the development process and allow us to better serve our customers’

Read More »
German office press release - Hallo, Deutschland!
Company News

Point of Rental Adds German Office

GOSLAR, Germany — Point of Rental is opening a new office in Germany, the company’s fifth office worldwide. “We look forward to partnering with German rental businesses to provide the best experience to their customers,” said Point of Rental CEO Wayne Harris. “We’ve spent the last couple of years getting our software to speak German and we’re adding native German speakers to the office. We feel like we’re able to serve German rental businesses the way Point of Rental customers expect to be served.” Lea Petzold, who is originally from the Hanover area, will head up the new team after

Read More »
RentItOnline provides eCommerce solutions and will integrate with Syrinx.
Company News

Point of Rental Moves Into eCommerce with RentItOnline Acquisition

FORT WORTH, Texas — Point of Rental has acquired RentItOnline, a Slovakia-based online booking engine and customer app for the equipment rental industry. “RentItOnline does a great job of enhancing a hire or rental store’s customer experience,” said Point of Rental CEO Wayne Harris. “As transactions are taken care of online more than ever, we feel that RentItOnline is going to enhance our current products. We want to ensure that businesses using Point of Rental are able to continue to provide a superior customer experience.” Point of Rental will first focus on integrating RentItOnline with its Syrinx product to give

Read More »
SMS Messaging release for Essentials
Software Features

Point of Rental’s Essentials Adds SMS Messaging

FORT WORTH, Texas — There’s a new way for Essentials users to connect with their staff and their customers: SMS messaging. And to help make it easier to keep businesses contactless, Point of Rental is making the feature free to Essentials users through the end of February 2021. “We want Essentials users to be able to provide their customers with the best possible experience,” said Director of Software Development Robert Flach. “For people that don’t have an email app on their phone or just prefer to use SMS, this gives our customers the ability to get critical messages to them

Read More »
2020 International Conference Recap in handwriting on a white background with green hexagons
International Conference

Point of Rental’s 2020 International Conference Celebrates Volunteering, Software

FORT WORTH, Texas — Four days, dozens of live webinars, and several volunteer projects after it started, Point of Rental’s 2020 virtual International Conference has come to a close. Nearly 1,200 rental professionals from throughout the world attended the company’s first-ever virtual conference, where they were able to watch more than 250 training videos created to guide users through each Point of Rental product. “2020 has been all about adapting,” said Point of Rental CEO Wayne Harris. “Fortunately, being able to have a virtual conference allowed us to still share a sense of community with the rental – or hire

Read More »