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Point of Rental earned a RER Innovative Product Award for Computer Software with their contactless rental solutions
Company News

Point of Rental Earns Seventh Consecutive RER Award

Fort Worth, Texas — By expanding their contactless rental solutions to provide instant relief for the rental industry as the first wave of COVID-19 hit worldwide, Point of Rental earned the 2020 RER Innovative Product Award for computer software. “Last year required a lot of quick adaptation throughout the industry,” said Point of Rental CEO Wayne Harris. “Our team was able to provide several solutions quickly to a lot of people, and we were happy to hear it helped others tackle the challenges and the uncertainty they faced.” When the coronavirus first began causing lockdowns worldwide, Point of Rental not

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Welcome New Support Pointers
Company News

Point of Rental Adds Customer Service Experts

Fort Worth, Texas — Point of Rental is adding a pair of guides to help users maximize their rental software experience. “We’re focused on customer happiness, not just satisfaction,” said Point of Rental CEO Wayne Harris. “Whether people are figuring out which product will help them achieve their goals or they’re already using Point of Rental and they need an expert, Kim and Michael will help ensure they’re getting the information they need.” Kim Hamilton joins Point of Rental after 11 years of providing support for another rental software company. Her career started in the event rental industry, working in

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eCommerce Site Rental Hosting Acquired by Point of Rental
Company News

Point of Rental Expands eCommerce with Rental Hosting Acquisition

Fort Worth, Texas — Point of Rental has acquired Rental Hosting, a web design/hosting company that builds integrated websites for rental businesses. The acquisition marks another step in the company’s prioritization of eCommerce functionality. It acquired RentItOnline, another eCommerce platform, late in 2020. “As we move eCommerce to the forefront, both as a company and as an industry, this acquisition gives us the resources to do so in innovative, thoughtful ways,” said Point of Rental CEO Wayne Harris. “This will bring our teams closer together for collaboration earlier in the development process and allow us to better serve our customers’

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German office press release - Hallo, Deutschland!
Company News

Point of Rental Adds German Office

GOSLAR, Germany — Point of Rental is opening a new office in Germany, the company’s fifth office worldwide. “We look forward to partnering with German rental businesses to provide the best experience to their customers,” said Point of Rental CEO Wayne Harris. “We’ve spent the last couple of years getting our software to speak German and we’re adding native German speakers to the office. We feel like we’re able to serve German rental businesses the way Point of Rental customers expect to be served.” Lea Petzold, who is originally from the Hanover area, will head up the new team after

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RentItOnline provides eCommerce solutions and will integrate with Syrinx.
Company News

Point of Rental Moves Into eCommerce with RentItOnline Acquisition

FORT WORTH, Texas — Point of Rental has acquired RentItOnline, a Slovakia-based online booking engine and customer app for the equipment rental industry. “RentItOnline does a great job of enhancing a hire or rental store’s customer experience,” said Point of Rental CEO Wayne Harris. “As transactions are taken care of online more than ever, we feel that RentItOnline is going to enhance our current products. We want to ensure that businesses using Point of Rental are able to continue to provide a superior customer experience.” Point of Rental will first focus on integrating RentItOnline with its Syrinx product to give

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SMS Messaging release for Essentials
Software Features

Point of Rental’s Essentials Adds SMS Messaging

FORT WORTH, Texas — There’s a new way for Essentials users to connect with their staff and their customers: SMS messaging. And to help make it easier to keep businesses contactless, Point of Rental is making the feature free to Essentials users through the end of February 2021. “We want Essentials users to be able to provide their customers with the best possible experience,” said Director of Software Development Robert Flach. “For people that don’t have an email app on their phone or just prefer to use SMS, this gives our customers the ability to get critical messages to them

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