Kristy Myrick, the former Senior Director of Guest Assistance and Customer Care at Hilton, has joined Point of Rental Software as the company\u2019s new Global Director of Customer Care. She will oversee in-house support teams in the U.S., U.K., and Australia.<\/p>\n
Myrick joined the Point of Rental team on Oct. 1 after nearly 24 years with Hilton, where she was responsible for all service teams supporting the Hilton Honors program. Having hit 5,000 customers before adding nearly 2,000 PartyCAD<\/a> users earlier this year, Point of Rental knew it needed to scale its in-house customer support successfully.<\/p>\n \u201cWe\u2019ve built our reputation on caring about our customers and their success,\u201d said Point of Rental CEO Wayne Harris. \u201cKristy has made a career of managing a worldwide team, ensuring customers have great experiences. We look forward to seeing her work with our support staff to ensure all of our customers leave each interaction with a smile on their face.\u201d<\/p>\n \u201cPoint of Rental appealed to me because it seemed like a fun group of people and a dynamic company,\u201d said Myrick. \u201cI\u2019m looking forward to helping scale our customer service and connecting with our customers as we grow.\u201d<\/p>\n Point of Rental is always looking for talented people to join its worldwide team. See what opportunities are available at pointofrental.com\/careers<\/a>.<\/p>\n","protected":false},"featured_media":25008,"template":"","categories":[],"class_list":["post-25006","press","type-press","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t