serves the equipment rental needs of the middle of America\u2019s heartland. Founded in 1962, the company is built on the principles of quality rental equipment and excellent customer service.<\/span><\/p>\nProblem<\/b><\/h4>\n
Construction Rental Inc. was searching for Windows-based rental software in 2005. Their prior software was difficult to use and they wanted software that would be easier to implement and train staff on.\u00a0<\/span><\/p>\nSolution<\/b><\/h4>\n
After a search for new software, they made the decision to use Point of Rental. Its ease of use has paid off not just with the staff that was there for the conversion, but for people they\u2019ve added since.<\/span><\/p>\n\u201cWe\u2019ve had employees come from other companies that weren\u2019t using Point of Rental, and they think it\u2019s so much easier, so much faster, so much more comprehensive than what they were using,\u201d said VP Marynell Popst.\u00a0<\/span><\/p>\nResult<\/b><\/h4>\n
Since implementing Point of Rental, every aspect of Construction Rental Inc.\u2019s business has been influenced.\u00a0<\/span><\/p>\n\u201cPoint of Rental has done a really good job of making running a small business easier. They fill in a lot of the gaps that are difficult as a small business \u2013 easing credit card transaction security, taking care of integrating your website \u2013 and from an equipment standpoint, they track everything,\u201d said Marynell. \u201cIt tracks your maintenance, your repairs, your customers and their history\u2026we can have a customer come in and say, \u2018You know, I rented a piece of equipment two years ago and we really loved it. Can we rent that again?\u2019 We can easily go back into that customer\u2019s history, find out when it\u2019s available, and rent it to them.\u201d<\/span><\/p>\nThey use it not only to organize their operations internally, as well.\u00a0<\/span><\/p>\n\u201cOur guys in the shop can easily prep for the next day\u2019s activities. You can look at Day-at-a-Glance and say \u201cWe\u2019ve got these 15 pieces of equipment going out tomorrow,\u201d and, in advance, they can make sure everything\u2019s clean, ready to go, and loaded on a trailer if that\u2019s necessary. Point of Rental does a really good job of helping you look into the future and be prepared for when a customer comes in.\u201d<\/span><\/p>\nMarynell appreciates Point of Rental\u2019s customer service. When she calls in, she loves that she’s connected with a rental expert almost immediately. But what\u2019s helped Construction Rental Inc. the most is probably Point of Rental\u2019s commitment to innovation.\u00a0<\/span><\/p>\n\u201cOne of the things I really love about Point of Rental is that they\u2019re really open to suggestions in development. I\u2019ve been coming to [Point of Rental\u2019s International Conference] for three years. Several of the things that people brought up in past years have been addressed,\u201d she said. \u201cThey\u2019re not issues anymore. That\u2019s been a really great thing to see in a company – they listen to a response and make those changes.\u201d<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"Construction Rental Inc. was searching for Windows-based rental software in 2005. Their prior software was difficult to use and…<\/p>\n","protected":false},"featured_media":47415,"template":"","format":"standard","country":[1132],"class_list":["post-35924","case_study","type-case_study","status-publish","format-standard","has-post-thumbnail","hentry","continent-north-america-za","country-united-states-za","industry-general-za","industry-heavy-equipment-za","media_type-text-za","media_type-video-za","product-expert"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t