{"id":59438,"date":"2023-03-30T18:55:01","date_gmt":"2023-03-30T18:55:01","guid":{"rendered":"https:\/\/por-development.local\/case-study\/kimps-ace-rental-place\/"},"modified":"2023-06-12T18:10:33","modified_gmt":"2023-06-12T18:10:33","slug":"kimps-ace-rental-place","status":"publish","type":"case_study","link":"https:\/\/www.point-of-rental.com\/gb\/case-study\/kimps-ace-rental-place\/","title":{"rendered":"Kimps Ace Rental Place"},"content":{"rendered":"
Background<\/strong><\/h6>\n

Kimps Ace Rental Place<\/a> was founded in Green Bay, Wisconsin, in 1940 as Kimps Hardware and Propane Service. It\u2019s continued in the Kimps family through the generations since. In 1989, they added rental and power equipment to their services, and in 2001, doubled the size of their business to accommodate their growing market. Now run by Craig and Clint Kimps, the third and fourth generations of the family, they have one of the largest rental operations in the Ace Hardware co-op.<\/p>\n

Problem<\/strong><\/h6>\n

Because they\u2019re focused on two businesses – a hardware store and a rental businesses, it was difficult to focus on both equally. The rental side of the business had grown quickly in recent years, and Craig and Clint decided they needed to reset, have someone from the rental industry come in, and work with them to optimize their processes.<\/p>\n

Solution<\/strong><\/h6>\n

While attending Point of Rental\u2019s International Conference in late 2022, they heard about the company\u2019s plans to start a business consulting department, leveraging the company\u2019s deep rental roots. Clint signed up and Kimps Ace Rental Place became one of Point of Rental\u2019s first business consulting customers.<\/p>\n

On a couple of qualifying calls, the Point of Rental consulting team worked with Clint and Craig to determine what they were hoping to achieve, what they felt their problems were, and to establish whether or not consulting was a good fit for Kimps. Then they arranged a site visit so the consultant could engage with staff on-site, hear their challenges, and observe processes.<\/p>\n

At the end of the visit, Clint and Craig got a personalized, prioritized \u201claundry list\u201d of notes and action items that the team at Kimps Ace Rental Place could implement, both immediately and over time.<\/p>\n

Results<\/strong><\/h6>\n

Even before the on-site visit, Point of Rental consultants identified parts of the software that the Kimpses were paying for but not using. Then they worked with Clint and Craig to identify which could be removed, which should be used more and how to best get value out of them.<\/p>\n

On-site, the consultant made some changes to their computer system to make things more efficient, but the biggest value was gained outside of the software, using the consultant\u2019s experience working with hundreds of rental businesses of all sizes.<\/p>\n

\u201cHe said, \u2018You guys need to start getting a mechanic in training; your mechanic is a little bit older – he\u2019s phenomenal, one of the best I\u2019ve ever seen – but what happens when he retires? What are you going to do? How are you going to attack it?\u2019,\u201d said Clint. \u201cThat\u2019s not something that someone who just walks in knowing computers is going to be able to tell you.\u201d<\/p>\n

From software tips to personnel advice, the Kimps team found it valuable just to have that extra set of eyes on their business. The written list of priorities that Point of Rental provided has helped set the team in the right direction moving forward.<\/p>\n

\u201cNow we\u2019re dialed in, we know where we\u2019re going, y\u2019know\u2026we know the future of our rental department and how to get there,\u201d Clint said.<\/p>\n

Clint would recommend Point of Rental\u2019s business consulting to anyone, but think it\u2019s especially beneficial for small businesses like Kimps Ace Rental Place:<\/p>\n

\u201cDon\u2019t think you\u2019re too small for it, because you\u2019re not,\u201d said Clint. \u201cThe smaller you are, the more you\u2019re probably going to get out of it because you don\u2019t use everything now as you should.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

While attending Point of Rental\u2019s International Conference, Clint Kimps heard about the company\u2019s plans to start a business consulting…<\/p>\n","protected":false},"featured_media":58132,"template":"","format":"standard","country":[1131],"class_list":["post-59438","case_study","type-case_study","status-publish","format-standard","has-post-thumbnail","hentry","continent-north-america-gb","country-united-states-gb","industry-general-gb","media_type-text-gb","media_type-video-gb"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t