Maximize Your Software
Thinking “I wish Expert could do just a little bit more?” It probably can! Check out some of the enhancements we offer so you can get what you want out of your software.
Customer Experience
eCommerce
Rent anytime – no matter where your customer is. Item rates, pictures, specifications and instructions are automatically uploaded to your website. Full shopping cart functionality allows for online rental quotes to be imported into Point of Rental. Sites are mobile-friendly and optimized for use across any device.
eSign + Pay
With eSign, you’re able to collect signatures immediately via a tablet at your counter or through email. Signatures are stored securely in the cloud and organized for easy access. You’re able to collect payments easily in the system, as well.
Customer Portal
Give customers direct access to their account information, freeing them to view their items on rent, see current balances, make payments, and more whenever they want. They’ll be able to view and print all their quotes, reservations, contracts, invoices, and statements, freeing your team to focus on the next customer.
Customer Rewards
Build brand loyalty and encourage lifelong customers – up to half of professional renters base their rental decision on familiarity or customer service. Choose a percentage reward by customer on rentals, sales, and or asset sales; you can set separate percentages up for each kind of transaction.
UnlockIt
Customers don’t always share your hours and 24/7 staffing isn’t usually an option. UnlockIt uses smart locker technology to manage your rentals – simply place an item or a key to an item in a locker, send a contract with a QR code via email, and the customer can scan their item in or out, with contract times updated automatically.
Mobile Operations
Dispatch
Efficiently route delivery, pickup, and service vehicles by seamlessly interfacing Point of Rental transactions with online mapping software and optional GPS services. Dispatchers can assign drivers and crew, track fuel costs, view anticipated load weights, and set time parameters for each stop.
Mobile Workforce
Available on any smartphone, tablet, or internet-enabled device, Mobile Workforce gives workers the ability to update contract information, clock in/out, send delivery/pickup notifications, access dispatch routes, and more without needing full access to the system, maximizing the value of Dispatch Center.
Fulfillment
Replace prep reports and load slip paperwork with digital processes that update in realtime, making it easier to fill contracts accurately and efficiently. With RFID and barcode integrations, tracking items throughout the process is a breeze. (You’ll also eliminate miscommunications and the need for second runs.)
Inspection App
Harness your mobile devices to tackle equipment inspections. Create or add inspection templates that are used on multiple items, nested within one another – however you want to require them. You can even require manager reviews, and critical checkpoint failures automatically create work orders.
Point of Rental One
Your mobile team only needs One app. Clock in and out from the road and see what’s coming up today. Reach one another anywhere with the internal messaging system by sending messages (and photos) back and forth. It’s even where you’ll access all our other mobile features.
uInnovate
uInnovate
If there’s a feature you’re looking for and you feel like it should be part of what you’ve got, uInnovate is the place for you! You can make suggestions, vote on others’ suggestions, and encourage others to vote for yours. Our product development team sees your ideas and implements hundreds each year!
Integrations
Integrations
Sometimes you want to be able to do things that rental software simply isn’t built for. We’ve integrated with a lot of leading technology to ensure you can use it with Point of Rental. Whether it’s GPS tracking, business analytics, parts catalogs, or more, check out some of our partners’ pages and see what else you can do.
