Category: Software Features

Customer Service Reigns in Essentials Mini-Update

Posted on July 6, 2018
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Rental Essentials' July Mini-Update creates a better customer experience.
Last update, we focused on improving your experience as an Essentials user. In this Essentials mini-update, we’re enhancing the experience for your customers, creating a process that’s as simple and automated as possible. You’ll now be able to get more information than the special requests field used to handle – we’re adding the ability to record up to 10 Q&As for each transaction. Questions can be included on contracts or posted on your online store and will allow customers to ...Read More

The new Rental Essentials is 🔥🔥🔥

Posted on June 5, 2018
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June's Essentials Update includes transaction tagging and several other UI and UX improvements.
Rental Essentials’ new updates are all about the user experience, making our cloud-based software more accessible, easier to use, and overall a more delightful part of your workday. You might notice some new icons in the Workbench. That’s because we’ve added multi-byte characters throughout the app, allowing you to use them in reports and tags. Whether you’re using a foreign language or emoji, you’ll now be able to communicate more efficiently within Essentials. What are tags?   The updated Workbench ...Read More

Essentials Update: It’s *sniff* Beautiful!

Posted on April 5, 2018
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Essentials' April 2018 update offers solutions for when customers add complications to your contracts.
Ah, spring. It’s nature’s time of abundance, variety, and reproduction, as those of us with allergies are familiar with. And when you add variety (like multiple payment methods on one contract, payments that need to be assigned to multiple contracts, etc.) in the rental world, that, like pollen, can give you a headache and make you feel miserable. That’s why we’re giving you solutions with our most recent update. Make payments against multiple transactions When you have true account customers, ...Read More

Essentials Update: CounterSign, Multi-Transaction Invoices

Posted on February 16, 2018
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CounterSign heads this update of Rental Essentials.
In addition to big projects, like CounterSign, which will enable you to run your front counter paperlessly, the Rental Essentials team is always listening to our customers to see how we can make your rental dreams happen. Through our feedback management tool, uInnovate, Essentials users told us that they wanted to see multi-transaction invoices to make their invoice management process easier. Now that’s possible! A new tab on the Customer Edit page allows users to select more than one transaction ...Read More

Essentials Update: Account Customers + Xero Integration

Posted on January 23, 2018
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Rental Essentials Update Day graphic
It’s donut day here at Point of Rental, and that means one thing: The new version of Rental Essentials is out, and our customers got some pretty sweet things of their own last night. Customers asked and our programming team delivered – Essentials now supports account customers, giving you the ability to support a credit limit by customer. You’ll be able to put account customers on hold when they exceed their account credit limit, block certain people from renting over ...Read More

Rental Expert Solves More in 2017

Posted on November 15, 2017
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Rental Expert solves more in version 2017, which was released this past week.
As you’ve seen so far this year, our team has been working hard at building industry-leading technology such as Rental eSign and the Inspection App. The best innovations, however, are often found in the details that make our software more efficient and easier to use. As our customers make suggestions to enhance their day-to-day operations, we build the Point of Rental experience into something better each year. Here are a few of the things that we’ve enhanced in v2017: First ...Read More

Essentials Update: Mobile Payments + Donation Tracking

Posted on September 15, 2017
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Rental Essentials' New Features Image
Good news heading into the weekend for our Rental Essentials customers: Your software just got upgraded! Some of the new features you’ll enjoy: Mobile Payments Payments are now more portable, allowing you to finish contracts away from the counter. Our U.S. customers can take payments on any mobile device with Cayan Genius Mini. The Genius Mini connects to your device via Bluetooth or headphone jack and can accept Magstripe, EMV, and NFC/Digital payments. Outside of the U.S., our mobile app ...Read More

Essentials Update: More and Better!

Posted on June 2, 2017
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Rental Essentials' New Features Image
June: It’s a great month for cookouts, championship series, and another Rental Essentials update. So what’s new? More integration! Your customers can now log in to the customer storefront via Facebook as well, eliminating the need to create a username and password (and try to remember it). You’ll be able to map out addresses with Google Maps directly in the software. Just click on the icon next to the address. More app functionality! You can now mark damage, maintenance, and ...Read More

Rental Essentials Adds Maintenance User Role

Posted on April 28, 2017
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Maintenance teams can now use Rental Essentials to manage their repair schedule
Have an employee who’s responsible for managing the maintenance of your store’s equipment? Now there’s a new user role called Maintenance to help make their job easier and reduce confusion among other staff. An employee in the Maintenance user role will see a list of inventory currently in maintenance, be able to add items to maintenance, and return them back into the availability listing. Adding an Item to Maintenance From the maintenance tab, search for a serialized item and click ...Read More

Essentials Update: (Limited) Time Travel!

Posted on April 27, 2017
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Rental Essentials' New Features Image
Today was a big day for Rental Essentials, as we continue to add features to enhance your rental experience. In fact, there are so many in this edition that we’re breaking the biggest three down in separate blog posts (we'll add those soon). Here are the other significant upgrades to the software: We added virtual items, which help when you’re using Rental Essentials as a point of sale system. The availability for these items will show an infinity symbol next to the ...Read More
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