JOIN THE TEAM AT POINT OF RENTAL

At Point of Rental, we value thinkers and tinkerers, helpers and sellers, and people who just plain make it fun to come in to work each day. We take pride in our in-store rental knowledge, so if you have experience in the industry, make sure you mention that when applying!

We’re an international company, with offices in the United States, the United Kingdom, and Australia, but we’re run like a family business – the meetings are few, and the bonding opportunities are genuine.

And though we’re in an industry based on the concept of taking items only as long as you need them before returning them, we’re fiercely committed to our people. We work with every member of our staff to help them become the developer/salesperson/trainer/wizard they always wanted to be.

Bring us your best. We’ll make your best better.

4 Steps to Becoming a Pointer

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Apply for a job! You can see our available openings below. Check back often, because we're always looking to add to our talented staff.

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Get the job! This will likely require people skills (an interview) and demonstrable skills (in the position you’re applying for). The Lightning Round will serve as a tiebreaker.

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The THIRD step is embracing our core values: Transparency, Honesty, Integrity, Responsibility, and Dedication.

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Keep getting better. We’re not here to do the same stuff we’ve always done. We’re here to innovate – our software, our service, and ourselves.

Benefits and Perks

COMPENSATION

Point of Rental offers competitive pay. Experience rewarded!

HEALTH BENEFITS

You’re covered: Employees’ health insurance is 100% paid for.

VACATION

You’ll want to be here every day. But you still get two weeks a year off.

SEP PLAN

100% company-paid SEP retirement plan - you don’t have to work forever.

HOLIDAYS

Paid holidays: Celebrate the big days with family and get paid to do it!

RELOCATION

Not from around here? We’ll reimburse your move.

TAX

Living in Texas means no state income tax. Hooray!

FREE COFFEE & SNACKS

Sometimes it’s the little things that make a job great.

BATTLES

Whether it’s Nerf war or table tennis, we play to win (and have fun).

Company Locations

dallas

Dallas, Texas

6 Job Openings

melbourne

Melbourne, Australia

2 Job Openings

united_kingdom

Reading, United Kingdom

3 Job Openings

Join the Point of Rental Family

Point of Rental Software is a privately held corporation with nearly 35 years of writing, marketing, and supporting rental management applications for single and multi-location party, tool & equipment, and general rental stores. We invite you to join us and reward yourself with the career you’ve only dreamed about! You’ll be proud to work for an industry leader with 4800+ installations around the world.

United States - 6 Job Openings

VB.NET Developer

Point-of-Rental Software is seeking an experienced IT professional proficient in VB.Net to join our development team. You will be using VB.Net and other Microsoft based technologies to help develop and maintain our suite of rental industry targeted products.

General Information

Location: Company headquarters in the Dallas/Ft.worth area

Travel Required: None

Status: Full time, Exempt

Employee Relevant Work Experience: 2 + years

Career Level: Experienced (Non-Manager)

Number of Positions Open: 1

Qualifications
  • Experience building software on Microsoft's technology stack (VS, .Net, Entity Framework, SQL Server). MS certification is a plus.

  • 2+ years’ experience with VB.Net and SQL Server
  • Experience in system design and development, including multi-tier, database, and third-party integration.
  • Understanding of common design patterns (MV*)
  • Bachelor’s Degree in an IT related field preferred.
Responsibilities
  • Work independently, or as part of a team, to design and develop software products as assigned (VB.Net, SQL Server)
  • Analyze, diagnose and correct problems in existing programs.
  • Adhere to development standards and TFS version control procedures.
  • Prepare technical documentation
  • Prepare and complete unit testing
Compensation

Salary based upon qualification and background. Benefits and 100% company contributions into a SEP retirement plan. Comprehensive training. Long term career opportunity with a leader that has the best reputation for excellence in the industry.

Rental Software Application Trainer
Bilingual Candidates Currently Needed! Spanish/French/German

Responsible for training new system users and supporting existing users of Point of Rental® Software. Rental experience is a must. Training is performed at our offices, online and at client sites resulting in up to 50% travel.

General Information

Location: Company headquarters in the Dallas/Ft.worth area

Travel Required: About 50%; mostly U.S.

Status: Full time, Exempt

Employee Relevant Work Experience: 2 + years

Career Level: Experienced (Non-Manager)

Number of Positions Open: 1

Qualifications

Good understanding of equipment and/or party rental operations including counter operations and accounting. Experience with company's Point of Rental® Software is a plus. Strong computer skills are required.

Point of Rental Software is looking for individuals who have hands-on knowledge of the rental process and the ability to collaborate and cooperate as a member of the team in an open office environment. Candidates must consider themselves to be an above average customer service provider and genuinely have the desire to help people. If you can bring positive attitude and enthusiasm, we will teach you about our software product.

Compensation

Salary based upon qualification and background. Benefits and 100% company contributions into a SEP retirement plan. Comprehensive training. Long term career opportunity with a leader that has the best reputation for excellence in the industry.

Rental Software Application Support Technician Bilingual Candidates Currently Needed!
Spanish/ French/ German

Responsible for providing an exceptional level of customer support to assist, troubleshoot and educate current users in the proper use and procedures in the Point of Rental® Windows® based Enterprise rental management software in a call center environment.

General Information

Location: Company headquarters in the Dallas/Ft.worth area

Travel Required: None

Status: Full time, Exempt

Employee Relevant Work Experience: 2+ years

Career Level: Experienced (Non-Manager)

Number of Positions Open: 1

Qualifications

BS or BA degree strongly preferred.

Compensation

Base, commission, benefits, expenses, 100% company contributions into a SEP retirement plan. Comprehensive training. Long term career opportunity with a leader that has the best reputation for excellence in the industry.

Software Sales Representative

Face-to-face selling to new accounts. Requires high energy level, ability to make extensive presentations and close sales to owners of primarily small businesses. Travel up to 70% out-of-state required.

General Information

Location: Company headquarters in the Dallas/Ft.worth area

Travel Required:Up to 80%, up to 70% out-of-state​

Status: Full time, Exempt

Desired Background: Sales experience with at least three years of that time on the road with extensive interstate travel. Experience working in a rent-to-rental equipment or party store and experience with Point of Rental Software highly desirable.

Career Level: Experienced (Non-Manager)

Number of Positions Open: 1

Qualifications

BS or BA degree strongly preferred.

Compensation

Salary based upon qualification and background. Benefits and 100% company contributions into a SEP retirement plan. Comprehensive training. Long term career opportunity with a leader that has the best reputation for excellence in the industry.

Inside Sales Representative

Prospect, qualify and generate leads within established sales territories via phones calls and emails through the sales pipeline while utilizing various desktop viewing software applications to complete online presentations and demonstrations to prospective clients. This position will work closely with outside sales team while also identifying customer needs, responding to customer requests and closing additional purchases of products and services to our existing customer base.

General Information

Location: Company headquarters in the Dallas/Ft.worth area

Travel Required:As needed

Status: Full time, Exempt

Desired Background: Previous customer service/sales experience preferred.

Career Level: Entry level (Non-Manager)

Number of Positions Open: 1

Qualifications

Previous customer service/sales experience preferred.

Compensation

Base + bonus, benefits, expenses, 100% company contributions into a SEP retirement plan. Comprehensive training. Long term career opportunity with upward mobility potential with a leader that has the best reputation for excellence in the industry.

Graphic Designer

This position requires not only extensive skills with both print and digital design, but also a design eye. While working closely with the Marketing Team, this person will be responsible for bringing new and creative ideas with magazine layouts, print ads, digital ads, website layouts, email templates and more.

General Information

Location: Company headquarters in the Dallas/Ft.worth area

Travel Required: As needed

Status: Full time

Career Level: Flexible

Number of Positions Open: 1

Qualifications

Preferred design classes or art degree.

Compensation

Base + bonus, benefits, expenses, 100% company contributions into a SEP retirement plan. Comprehensive training. Long term career opportunity with upward mobility potential with a leader that has the best reputation for excellence in the industry.

Australia - 2 Job Openings

Rental Software Application Trainer and Support Technician

Looking to see the world? Spend a minimum of 1 year down under! Point of Rental Australia is looking for individuals who have hands-on knowledge of the rental process and at least 2 years of direct use of Point-of-Rental Software. This position is responsible for training new system users and supporting existing users of Point of Rental® Software. Rental experience is a must. Training is performed at our offices, online and at client sites resulting in up to 50% travel.

General Information

Location:Point of Rental Australian office in Melbourne, VIC, Australia

Travel Required: About 50%; mostly Australia

Status: Full time, Exempt

Desired Background: Previous customer service/sales experience preferred.

Career Level: Experienced (Non-Manager)

Number of Positions Open: 1

Qualifications

Good understanding of equipment and/or party rental operations including counter operations and accounting. A minimum of two years using Point of Rental® Software. Strong computer skills are required. Candidates must consider themselves to be an above average customer service provider and genuinely have the desire to help people.

Compensation

Salary based upon qualification and background. Benefits and 100% company contributions into a SEP retirement plan. Comprehensive training. Long term career opportunity with a leader that has the best reputation for excellence in the industry.

Support Technician

Point of Rental Australia is looking for individuals who have hands-on knowledge of the rental process and at least 2 years of direct use of Point-of-Rental Software. This position is responsible for training new system users and supporting existing users of Point of Rental® Software. Rental experience is a must. Training is performed at our offices, online and at client sites resulting in up to 50% travel.

General Information

Location:Point of Rental Australian office in Melbourne, VIC, Australia

Status: Full time

Career Level: Experienced (Non-Manager)

Number of Positions Open: 1

Qualifications

Good understanding of equipment and/or party rental operations including counter operations and accounting. A minimum of two years using Point of Rental® Software. Strong computer skills are required. Candidates must consider themselves to be an above average customer service provider and genuinely have the desire to help people.

Duties

Providing support and overseeing guidance to the company’s customers including specialised and technical advice geared towards Point-of-Rental’s software products; ensuring ongoing support and services are available in a user friendly way (including providing routine guidance and education with regards to software maintenance and support); overseeing diagnosis and resolution of technical issues and reporting the issues to the company for improvements; overseeing installation and maintenance of current software for new and existing customers as per their requirements.

Compensation

Salary based upon qualification and background. Benefits and 100% company contributions into a SEP retirement plan. Comprehensive training. Long term career opportunity with a leader that has the best reputation for excellence in the industry.

United Kingdom - 3 Job Openings

Windows Support Technician

Point of Rental United Kingdom is looking for individuals who have hands-on knowledge of the hire process and IT experience. This position is responsible for supporting customers via telephone and remote services.

General Information

Location:Reading, United Kingdom

Status: Full time

Employee Relevant Work Experience: 2+ years

Career Level: Experienced(Non-Manager)

Number of Positions Open: 1

Qualifications

Associates Degree or Higher

Skills

Key Skills:

  • Organised and highly motivated
  • Ability to work under pressure within a fast-paced operational structure.
  • Support experience gained within the Hire Industry
  • Strong Hire industry knowledge, well versed in Hire industry terminology and business concepts
  • Tenacious, adaptable and able to prioritise workloads
  • Willingness to grow skillset to handle ever growing complex scenarios as the organisation grows
  • Ability to work independently but capable of communicating internal needs or concerns with management
  • Telephone/Remote Customer Support experience (Can be replaced with onsite experience or equivalent customer service experience)

Key Technical Skills:

  • Microsoft Certified Professional/Administrator
  • Windows Support Experience (at least 1 year supporting a PC/SERVER customer base)
  • Good understanding of Microsoft Domain infrastructure
  • Good networking skills
  • Able to setup new equipment and handle warranty interactions.
  • Good understanding of Windows 7, Windows 8 and Windows 10
  • Good understanding of Windows Server 2008, Windows Server 2012 and later
  • Microsoft SQL Server 2008R2 or higher or Microsoft SQL Server Express 2008R2 or higher setup and configuration
  • POP/SMTP Email setup
  • Microsoft Terminal Services/Remote Desktop Services
Duties
  • Provides excellent customer service via telephone and email support to external customers and colleagues.
  • Assists with User Account Management, Remote Desktop/Terminal Services configuration, support on other devices and features utilised by our Hire Management Software.
  • Records and completes all tasks in a professional, structured and timely manner in accordance with specifications and current “Good Practice” requirements.

Software Trainer

Responsible for training new system users and supporting existing users of Point of Rental® Software. Hire experience is a must. Training is performed at our offices, online and at client sites resulting in up to 50% travel.

General Information

Location: Reading, United Kingdom

Status: Full time

Employee Relevant Work Experience: 2+ years

Career Level: Experienced(Non-Manager)

Number of Positions Open: 1

Qualifications

Associates Degree or Higher

Skills
  • Experience of the Hire Industry
  • Customer Focused
  • Good Verbal Communication
  • Excellent communication, planning, time management, prioritisation, and organisational skills
  • Good presentation skills
  • Good knowledge of Microsoft Office products
  • Ability to effectively coach performance from others

    Additional Desired Skills:
    • Clean driving license
    • Knowledge of Point of Rental products
    • Good Written Communication
Duties
  • Delivering professional training to clients to help them get the most from their investment in our solutions.
  • Creating training plans for clients that detail who is being trained, on what subject and at what time
  • Ensuring defined course materials are available and distributed for courses delivered, and assist with the ongoing development of training courses and material.

Support Technician

Responsible for providing an exceptional level of customer support to assist, troubleshoot and educate current users in the proper use and procedures in the Point of Rental® Windows® based Enterprise hire management software in a call center environment.

General Information

Location: Reading, United Kingdom

Status: Full time

Employee Relevant Work Experience: 2+ years

Career Level: Experienced(Non-Manager)

Number of Positions Open: 1

Qualifications

Associates Degree or Higher

Skills
    • Excellent communication and customer service skills
    • Good knowledge of Microsoft Windows
    • Enthusiasm for technical challenges
    • Patience for troubleshooting under pressure
    • Attention to detail
    • Ability to follow processes
    • Willingness to learn and develop skills

    Additional Desired Skills:

    • Hire industry experience
    • Experience with Syrinx or other Point of Rental products
Duties
    • Provides excellent customer service via telephone and email support to external customers and colleagues.
    • Logs, prioritises, and acts on calls in our internal database.
    • Participates in testing new product releases.
    • Identifies areas for improvement and brings these ideas to the attention of relevant people. Assists in the development of Service Desk procedures and knowledge base.
    • Documents software features and business processes for use as knowledge base articles or customer fact sheets.
    • Treats all customers and colleagues with respect and demonstrating a commitment to Point of Rental’s Equal Opportunities Policy.

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