JOIN THE TEAM AT POINT OF RENTAL

At Point of Rental, we value thinkers and tinkerers, helpers and sellers, and people who just plain make it fun to come in to work each day. We take pride in our in-store rental knowledge, so if you have experience in the industry, make sure you mention that when applying!

We’re an international company, with offices in the United States, the United Kingdom, and Australia, but we’re run like a family business – the meetings are few, and the bonding opportunities are genuine.

And though we’re in an industry based on the concept of taking items only as long as you need them before returning them, we’re fiercely committed to our people. We work with every member of our staff to help them become the developer/salesperson/trainer/wizard they always wanted to be.

Bring us your best. We’ll make your best better.

4 Steps to Becoming a Pointer

Apply for a job! You can see our available openings below. Check back often, because we're always looking to add to our talented staff.

Get the job! This will likely require people skills (an interview) and demonstrable skills (in the position you’re applying for). The Lightning Round will serve as a tiebreaker.

Once you're here, all we ask is that you be EPIC. That means embracing our core values: be Empowering, Principled, Innovative, and Caring.

Keep getting better. We’re not here to do the same stuff we’ve always done. We’re here to innovate – our software, our service, and ourselves.

Benefits and Perks

COMPENSATION

Point of Rental offers competitive pay. Experience rewarded!

HEALTH BENEFITS

You’re covered: Employees’ health insurance is 100% paid for.

VACATION

You’ll want to be here every day. But you still get two weeks a year off.

401K MATCHING

100% 401K matching (up to 4%) AND profit sharing - you don't have to work forever

HOLIDAYS

Paid holidays: Celebrate the big days with family and get paid to do it!

RELOCATION

Not from around here? We’ll reimburse your move.

NO STATE INCOME TAX

Living in Texas means no state income tax. Hooray!

FREE COFFEE & SNACKS

Sometimes it’s the little things that make a job great.

BATTLES

Whether it’s Nerf war or table tennis, we play to win (and have fun).

Company Locations

Dallas, Texas

11 Job Openings

Melbourne, Australia

2 Job Openings

Reading, United Kingdom

1 Job Opening

Join the Point of Rental Family

Point of Rental Software is a privately held corporation with 35 years of writing, marketing, and supporting rental management applications for single and multi-location party, tool & equipment, and general rental stores. We invite you to join us and reward yourself with the career you’ve only dreamed about! You’ll be proud to work for an industry leader with 4800+ installations around the world.

United States - 11 Job Openings

Account Executive (Outside Sales Rep For South America; Bi/Trilingual* in English/Spanish/Portuguese*)

We are actively seeking an Outside Sales Rep to join our growing team. This role entails face-to-face
selling to new accounts, requiring a high level of energy. This position consists of making extensive
presentations and closing sales to owners of primarily small businesses. For this role, fluency in Spanish
is required.

For more than 35 years, Point of Rental Software has been crafting innovative software that moves the rental industry forward. In that time, we’ve grown from serving one store (our own) to more than 5,000 businesses worldwide, including several of the world’s top brands. We’re proud of our legacy of innovation, but we’re inspired by a future of solving problems. Whether it’s our world-renowned customer service, award-winning software development, helpful sales squad, knowledgeable training staff, or the rest of our enthusiastic and committed team, we tackle the problems that face our customers and our company to benefit the world. Yes, we’re basically a bunch of superheroes, but you won’t need to wear tights to work here.

Full-Time, Exempt. Base salary + commission, benefits, expenses, 100% 401K matching (up to
4%) and profit sharing. Comprehensive training.

Required Experience

  •  
  • BA/BS degree (highly desirable)
  • Sales experience with at least three years of that time on the road with extensive interstate
    travel
  • Experience working in a rent-to-rental equipment or party store (highly desirable)
  • Experience with Point of Rental Software (highly desirable)
  • Fluency in Spanish is required; fluency in Portuguese is a plus
  • Travel up to 75% out-of-state/country, particularly Central and South America
  • Promote, sell, and secure orders from existing and prospective customers through a
    relationship-based approach
  • Research sources for developing prospective customers and for information to determine their
    potential
  • Develop clear, appealing, and effective proposals/quotations
  • Demonstrate products and services to existing and potential customers and assist them in
    selecting those best suited to their needs
  • Keep up on current product applications, technical services, market conditions, and competitive
    activities
  • Participate in trade shows and conventions

Salary based upon qualification and background. Benefits and 100% 401K matching (up to 4%) and profit sharing. Comprehensive training. Long-term career opportunities with an industry leader.

Account Manager (Inside Sales Rep)

We are actively seeking an Account Manager to join our Inside Sales team. This position consists of
identifying customer needs, responding to customer requests, and closing additional purchases of
products and services to our existing customer base.

For more than 35 years, Point of Rental Software has been crafting innovative software that moves the rental industry forward. In that time, we’ve grown from serving one store (our own) to more than 5,000 businesses worldwide, including several of the world’s top brands. We’re proud of our legacy of innovation, but we’re inspired by a future of solving problems. Whether it’s our world-renowned customer service, award-winning software development, helpful sales squad, knowledgeable training staff, or the rest of our enthusiastic and committed team, we tackle the problems that face our customers and our company to benefit the world. Yes, we’re basically a bunch of superheroes, but you won’t need to wear tights to work here.

Full-Time, Exempt. Base salary + benefits, 100% 401K matching (up to 4%) and profit sharing.
Comprehensive training.

  • Bachelor of Arts or Science is preferred (but not required)
  • Experience with sales/customer service
  • Manage accounts of our current customers and prospective clients
  • Work with other departments, namely Accounting and Support teams, to resolve any issues and
    ensure customer satisfaction
  • Troubleshoot, identify, and resolve any issues with customer
  • Present online demos
  • No travel required

Salary based upon qualification and background. Benefits and 100% 401K matching (up to 4%) and profit sharing. Comprehensive training. Long-term career opportunities with an industry leader.

Project Manager

We are seeking to hire a Project Manager who will be an integral member for our team. This role is
responsible for directing, organizing, monitoring, and controlling project activities for several of our
enterprise clients.

For more than 35 years, Point of Rental Software has been crafting innovative software that moves the rental industry forward. In that time, we’ve grown from serving one store (our own) to more than 5,000 businesses worldwide, including several of the world’s top brands. We’re proud of our legacy of innovation, but we’re inspired by a future of solving problems. Whether it’s our world-renowned customer service, award-winning software development, helpful sales squad, knowledgeable training staff, or the rest of our enthusiastic and committed team, we tackle the problems that face our customers and our company to benefit the world. Yes, we’re basically a bunch of superheroes, but you won’t need to wear tights to work here.

Job Type: Full-Time, Exempt. Salary, benefits, and 100% 401K matching (up to 4%) and profit sharing.
Long-term career opportunities with an industry leader.

 Experience in managing software projects
 Experience with Smart Sheet and Atlassian Jira (similar products are acceptable)
 Understanding of Agile development methods
 Understanding of critical path of a project and how to make gantt chart

 Be the primary point of contact for our software implementation projects
 Oversee the planning, development, and execution of project deliverables
 Prioritize and organize client requests into actionable tickets
 Monitor and follow-up on field activities, including clients’ budgets and expenditures
 Edit scope documents to capture customer requirements for custom development
 Create gantt (or similar) project plans
 Join enterprise sales meetings to help develop project plans for implementation
 Troubleshoot project problems and implement creative solutions

Salary based upon qualification and background. Benefits and 100% 401K matching (up to 4%) and profit sharing. Comprehensive training. Long term career opportunity with a leader that has the best reputation for excellence in the industry.

Australia - 2 Job Openings

Application Trainer

The Application Trainer conducts training online and onsite of the Point of Rental Software portfolio
of products.

Location:Point of Rental Australian office in Melbourne, VIC, Australia

Travel Required: About 50%; mostly Australia

Status: Full time, Exempt

Desired Background: Previous customer service/sales experience preferred.

Career Level: Experienced (Non-Manager)

Number of Positions Open: 1

 High level knowledge of all Point of Rental Software products
 Knowledge of the Hire Industry
 Excellent communication, planning, time management, prioritisation, and organisational skills
 Presentation skills
 Knowledge of MS Office
 Ability to effectively coach performance from others
Profession Competencies
 Attention to Detail
 Customer Focus
 Verbal Communication
 Written Communication
 Relationship Management
 Teamwork
 Meeting/Workshop Facilitation

Salary based upon qualification and background. Benefits and 100% company contributions into a SEP retirement plan. Comprehensive training. Long term career opportunity with a leader that has the best reputation for excellence in the industry.

 Creating training plans for clients that detail who is being training, on what subject and what
date
 Delivering professional training to clients to help them maximise the return on their investment
 Ensuring defined course materials are available and distributed for courses delivered, and assist
Course Development with production and verification of course materials

1st Line Support Technician

As a front line customer support provider, you will manage software desk support for our many customers in the hire and rental industry. You will shine as a critical part of our customers’ experience. Your support skills, demeanor, positive attitude and commitment to quality will ensure that our customers continue to rave about us.

Location:Point of Rental Australian office in Melbourne, VIC, Australia

Status: Full time

Career Level: Experienced (Non-Manager)

Number of Positions Open: 1

 Experience in a 1st Line Support or Server Support role
 Fast learner

2
 Knowledge of SQL Server, Server 2003 and 2008 and Terminal Services (RDP) as well as
PC/client Operating Systems is all an advantage
 Windows server shares and permissions
 A successful track record in application support
 Windows networking troubleshooting including Firewalls, DNS, DHCP & TCP/IP
 A strong knowledge of Microsoft environments and have proficient problem-solving skills
 Good customer service skills and confidence on the phone
 Enthusiasm for technical challenges
 A strong desire to learn and explore new areas of technology
 Patient mind for troubleshooting under pressure
 Excellent communication and customer service are essential
 Excellent attention to detail
 Able to follow processes
 Willingness to learn and develop skills
Advantageous Skills
 IIS
 Crystal Reports
 SQL Server and a basic understanding of TSQL queries
 Accounting Systems including, but not limited to, Sage Line 50, Sage 200, QuickBooks,
Salesforce, Pegasus Opera, Exchequer and Access Dimensions
 Experience with mobile data devices
 Hire industry terminology and business concepts
 General business processes (accounting, purchasing, sales etc)

Providing telephone and email support to external customers and colleagues providing an
excellent level of service
 Logging, prioritising and acting on calls via the Point of Rental Software CRM system (Salesforce)
 Ensuring that the Point of Rental Software CRM (Salesforce) system is updated in a timely
manner so that the status of logged calls can be monitored, and problem reporting can be done
effectively. This includes recording time taken to complete calls and the details of actions
performed to troubleshoot/resolve support calls
 Ensuring that all daily tasks are carried out according to the agree procedures and within SLA’s
 Identifying trends and critical issues and escalating them to other team members or
management, as required
 To be proactive in identifying areas for improvement and bringing these ideas to the attention
of the relevant people and to assist in the development of the Service Desk procedures and
knowledge base
 Documenting software features and business processes for use as knowledge base articles or
customer fact sheets
 Treating all customers and colleagues with respect and demonstrating a commitment to the
Point of Rental Software’s Equal Opportunities Policy
 Participating in testing of new releases of Syrinx products

Salary based upon qualification, experience and background. Comprehensive training provided. We provide a work environment full of supportive, talented people that will help you become the best you can be and we’re a company that really believes in long term career development (our CEO started here as a developer). This position provides a pathway to grow into training, consulting and implementation work for the right candidate.

United Kingdom - 1 Job Opening

Account Manager (Outside Sales)

We are actively seeking an Account Manager (Outside Sales) to join our growing team Ideally based Mid
to North East of the country. The Account Manager is responsible for winning new business by
delivering online and onsite tailored presentations and demonstrations to prospective customers. They
also project manage the implementation of new customer installations and maintain the overall
commercial relationship with their customers with the goal of growing their existing accounts.

Job Type: Full-Time, Exempt. Base salary + commission, benefits, expenses.
Comprehensive training. Long term career opportunity with upward mobility potential with a leader that
has the best reputation for excellence in the industry.

 Experience working in a Hire Industry (beneficial)
 Strong account management experience
 Excellent interpersonal skills, particularly influencing and negotiation skills
 Excellent communication, planning, time management, prioritisation, and organisational skills
 Excellent numeric, written and verbal skills
 Excellent customer service skills
 Experience in business processes
 Presentation skills
 Knowledge and understanding of Microsoft networks and operating systems

 Identifying potential new clients and passing details to the sales team
 Doing research on the nature and activities of prospective customers being targeted by the sales
team
 Preparing tailored and detailed presentations/demonstrations of our range of products for
prospective customers
 Delivering said presentations/demonstrations in a professional manner
 Understanding the prospect’s strategy, business requirements and objectives and clearly
describing/illustrating how they are achieved within Syrinx/Essentials
 Communicating clearly any of their business processed and requirements that are outside the
scope of Syrinx/Essentials
 Identifying customer specific system requirements and effectively communicating these
requirements and their prioritisation to the support/development teams

Account Management

2
 Promoting Point of Rental Software’s range of products and services within the account, in
particular Essentials and Add ons
 Handling customer queries that are outside the scope of the support department
 Ultimately responsible for resolving commercial and operational issues
Project Management of New Sales
 Full project management of new customer installs, including data preparation, installation and
training
 Coordinating on site client visits, presentations and consultancy meetings
 Creating training plans for clients that detail who is being training, on what subject and what date
 Contributing to the completion of tasks on the project plan
 Onsite installations
 Delivering professional training to clients to help them maximize the return on their investment
 Working closely with other departments and supporting them in achieving objectives
 Monitoring and reporting progress on project plans
General
 Logging and communicating client discussions and correspondences
 Communicating strategic information to both clients and to Point of Rental Software
 Acting as a Point of Rental Software representative
 Identifying ways to add value to the services provided by Point of Rental Software

Account Manager (Inside Sales)

We are actively seeking an Account Manager (Outside Sales) to join our growing team Ideally based Mid
to North East of the country. The Account Manager is responsible for winning new business by
delivering online and onsite tailored presentations and demonstrations to prospective customers. They
also project manage the implementation of new customer installations and maintain the overall
commercial relationship with their customers with the goal of growing their existing accounts.

Job Type: Full-Time, Exempt. Base salary + commission, benefits, expenses.
Comprehensive training. Long term career opportunity with upward mobility potential with a leader that
has the best reputation for excellence in the industry.

 Experience working in a Hire Industry (beneficial)
 Strong account management experience
 Excellent interpersonal skills, particularly influencing and negotiation skills
 Excellent communication, planning, time management, prioritisation, and organisational skills
 Excellent numeric, written and verbal skills
 Excellent customer service skills
 Experience in business processes
 Presentation skills
 Knowledge and understanding of Microsoft networks and operating systems

New Sales
● Identifying potential new clients and passing details to the sales team and booking demonstrations
for the team
● Doing research on the nature and activities of prospective customers being targeted by the sales
team
● Preparing tailored and detailed presentations/demonstrations of our range of products for
prospective customers
● Delivering said presentations/demonstrations in a professional manner
● Understanding the prospect’s strategy, business requirements and objectives and clearly
describing/illustrating how they are achieved within Syrinx/Essentials
● Communicating clearly any of their business processes and requirements that are outside the scope
of Syrinx/Essentials
● Identifying customer specific system requirements and effectively communicating these
requirements and their prioritisation to the Support and Development teams
Account Management

2
 Promoting Point of Rental Software’s range of products and services within the account, in
particular Essentials and Add ons
 Handling customer queries that are outside the scope of the support department
 Ultimately responsible for resolving commercial and operational issues
Project Management of New Sales
● Coordinating onsite client visits, presentations and consultancy meetings
● Contributing to the completion of tasks on the project plan
● Working closely with other teams and supporting them in achieving objectives
● Monitoring and reporting progress on project plans
General
 Logging and communicating client discussions and correspondences
 Communicating strategic information to both clients and to Point of Rental Software
 Acting as a Point of Rental Software representative
 Identifying ways to add value to the services provided by Point of Rental Software

Ready to Apply?

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