{"id":54962,"date":"2022-04-27T15:43:24","date_gmt":"2022-04-27T15:43:24","guid":{"rendered":"https:\/\/por-development.local\/case-study\/crown-rental\/"},"modified":"2022-04-27T15:43:48","modified_gmt":"2022-04-27T15:43:48","slug":"crown-rental","status":"publish","type":"case_study","link":"https:\/\/www.point-of-rental.com\/au\/case-study\/crown-rental\/","title":{"rendered":"Crown Rental"},"content":{"rendered":"
Background<\/strong><\/h6>\n

Crown Rental<\/a> has been handling customers\u2019 general rental needs in the south metro area of the Twin Cities in Minnesota since 1989. With three locations, a party rental business, and a service center, there\u2019s a lot happening on any given day for the Crown Rental team.<\/p>\n

Problem<\/strong><\/h6>\n

Crown Rental has been using Point of Rental since 2005, so they don\u2019t really remember what it was like before implementing the entire system. But they do remember the frustration of training people to do inspections in a busy rental shop. Staff would get a checklist and think the checklist applied to every piece of equipment, lose paperwork, etc. and they needed a solution.<\/p>\n

Solution<\/strong><\/h6>\n

Conveniently, in 2017, Point of Rental built Inspection App<\/a>, which was designed to help standardize inspections by type of equipment. Crown Rental learned about it and became an early adopter of the feature.<\/p>\n

Result<\/strong><\/h6>\n

Point of Rental and Inspection App work together to handle the challenges Crown Rental faces.<\/p>\n

For Mason Toline, who manages the company\u2019s Apple Valley location, the Inspection App has helped most in training new warehouse staff.<\/p>\n

\u201cInstead of giving them a piece of paper and they think that [checklist is] the same for everything\u2026they can go through, they can literally check [relevant tasks] off,\u201d said Mason. \u201cWe\u2019ve already gone through and we\u2019ve set down the severity of \u2018low tire pressure\u2019 or \u2018no brake fluid\u2019 and so forth. So if it\u2019s an actual issue and we\u2019re busy, it automatically takes [the item] out of service versus them bringing me a post-it note that says \u2018This one, this one, and this one needs this.\u2019 It automatically takes care of it.\u201d<\/p>\n

Inspection App builds on Point of Rental\u2019s already easy-to-use functionality. Jeremy Yantes, the store manager at the company\u2019s Burnsville location, loves Point of Rental\u2019s ability to collect accurate data and manage it across multiple locations. It helps Crown Rental maintain accurate inventory counts, enhancing their confidence when quoting equipment or party items\u2019 availability.<\/p>\n

On the rare occasion where the Crown Rental team has an issue they need resolved, Point of Rental\u2019s support team is available 24\/7. They\u2019re able to call or email; give access to Point of Rental\u2019s techs remotely so they can resolve issues within their system, etc.<\/p>\n

All in all, Point of Rental helps Crown Rental manage their staff and inventory more efficiently, especially in their busy season between early spring and late fall.<\/p>\n

Jeremy summed up Crown Rental\u2019s experience with Point of Rental quickly:<\/p>\n

\u201cIt\u2019s easy to work with. Their database management\u2019s easy – all that stuff. It\u2019s a no-brainer.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

The staff at Crown Rental remembers the frustration of training people to do inspections in a busy rental shop. That is, until they found…<\/p>\n","protected":false},"featured_media":54955,"template":"","format":"standard","country":[1082],"class_list":["post-54962","case_study","type-case_study","status-publish","format-standard","has-post-thumbnail","hentry","continent-north-america-au","country-united-states-au","industry-general-au","media_type-text-au","media_type-video-au","product-expert"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t