is a family-owned general rental business founded back in 1965. With a pair of locations in South Chicago Heights, Illinois, and Highland, Indiana, the company serves the Chicagoland and Northwest Indiana regions. President Terry Trusgnich grew up in the industry, and he and his team provide in-depth knowledge and experience for equipment, DIY, and party rental customers.<\/span><\/p>\nProblem<\/b><\/h4>\n
Aide Rentals & Sales used a competitor\u2019s software for a number of years. They transferred to the company\u2019s Windows-based product, hoping it would be easier to use, but things didn\u2019t work out the way they\u2019d hoped. In 2009, they were in the market for a new software.<\/span><\/p>\nSolution<\/b><\/h4>\n
After an extensive comparison process, Aide Rentals & Sales chose to implement Point of Rental software.\u00a0<\/span><\/p>\nResult<\/b><\/h4>\n
Even ten years later, Terry and the team at Aide Rentals are still fans of Point of Rental.\u00a0<\/span><\/p>\n\u201cIt\u2019s been an extremely strong system for us \u2013 we\u2019re not very big, 15-17 employees \u2013 but it\u2019s very intuitive, easy to use\u2026it\u2019s helped us organize our business in many, many different ways,\u201d Terry said.<\/span><\/p>\n\u201cI really love the fact that it helps significantly with equipment utilization. We can look, we can say, \u2018Okay, we own three of these things, should we get another one or two more?\u2019 and it\u2019ll tell us almost immediately how often we have the first three out and whether we ought to be buying another. That, to me, is worth significant money.\u201d<\/span><\/p>\nWhile the software itself delivers on its promises of easy-to-access information and easy-to-use processes, Terry also appreciates Point of Rental\u2019s dedication to customer service.<\/span><\/p>\n\u201cCustomer service is excellent. You get an answer almost immediately almost every time. With our old supplier that we were on, that was not the case,\u201d he said. \u201cIn today\u2019s fast-paced rental business, you can\u2019t wait that long \u2013 you\u2019ve got to have answers when you need them.<\/span><\/p>\n\u201cTheir support is just second to none.\u201d<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"Aide Rentals & Sales used a competitor\u2019s software for a number of years. They transferred to the company\u2019s Windows-based product…<\/p>\n","protected":false},"featured_media":47333,"template":"","format":"standard","country":[1082],"class_list":["post-35925","case_study","type-case_study","status-publish","format-standard","has-post-thumbnail","hentry","continent-north-america-au","country-united-states-au","industry-general-au","media_type-text-au","media_type-video-au","product-expert"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t