I currently have a counter system that I would like to replace.  Will you be able to import data from it into your POINT-OF-RENTAL™ system?
Most likely.  We currently have the ability to electronically import customers, inventory and in some cases more information from Solutions by Computer (SBC), Counter Pro®, Computer Ease Windows and Unix versions, Alert, Easy Pro, Data Rental, UAS, Marketline, and QuickBooks POS.  We also have Microsoft Excel Templates to allow easy entry of customers and items.  If your current system has an export feature, you can submit delimited text files. Of course if all else fails, you can ship us print-outs and we will manually enter data.

If I have my own hardware, can I just purchase POINT-OF-RENTAL™ software?
Yes.  If you already have a server running the Windows® 2003 Server (Standard Edition) operating system, our multi-user version of POINT-OF-RENTAL™ software can generally be installed onto it. If you think your server may have insufficient resources, please call and discuss your situation with our IT department at 800-944-7368.  The multi-user version can use any PC running Windows® XP, 2000 or 98 for terminals.  We also have a single-user version that runs on Windows® XP.

What kind of support service do you provide?
We offer live toll free telephone support and if you have high-speed Internet, we can remotely connect to your system to directly assist your employees.  All systems are sold with 90 days of support.  After that, a monthly support option is available or you can choose per-call support.  Customers on monthly support also receive software updates.  These are issued at least yearly and always introduce new features.  The updates are provided at no additional cost to companies subscribing to our monthly software support service.  Per-call customers have the option of separately purchasing POINT-OF-RENTAL™ System software updates.

What are my training options?
Training dates will be finalized only after your customers and inventory have been entered into your system.  This is so that you and your employees can be trained using customers and inventory you are most familiar with… your own!  For smaller single location stores, training is generally scheduled for two days. For large, multi-location operations training plan on two to three days per location.  Training can be at our facilities near the Dallas – Fort Worth (TX) International airport (DFW) or, optionally, at your location.

How scalable is your POINT-OF-RENTAL™ system?  How many stores and terminals can you support?
Our software is capable of growing to virtually unlimited scale.  We have many customers with 3 to 10 locations using 25 to 50 terminals.  But, that is nowhere near the limit.  Using a Load Balanced Server Cluster with sufficient WAN bandwidth, over 1,000 simultaneous users could access the system.

What type of peripherals such as scanners, printers, etc. do you support?
We print to almost any Windows® capable printer.  Other peripherals we interface to are OCR Driver’s license scanners that simultaneously read and image driver license information, magnetic stripe readers for credit cards, bar code readers, signature capture devices and wireless laptops via the Internet.

Do you have a list of stores using POINT-OF-RENTAL™ Systems in my area?
Most likely, yes.  We have systems in 46 states, four other North American countries and South Africa.  To request this list and a literature packet, please call us at 800-944-7368 or fill in the form on this site on the Literature/Brochures page.

Do you have a brochure that you can send me?
Please request this by filling in the form on the Literature/Brochure page.

Do you have a list of features of your system?
Please refer to our Features page.

Will you be at upcoming rental shows?
Please refer to the In The News page on this site.